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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Plumber was great but I still have no resolution. Waiting on camera to find out where busted line is but my clean out is on the roof. AHS and A-1 pluming said they cannot use that clean out with camera. So I'm stuck with the fact that I have NO repairs done and am at a loss for help. Need stoppage cleared and pipe repairs made. Frustrating
Satisfied with service event after several delays in obtaining service with heating problems.
Business response:
Hi Mary. Thank you for taking time to let us know that you were satisfied with the repair for your heating system. We appreciate your patience and look forward to taking care of your next repair need as well.
Awesome! Very happy with the service that I receive, awesome communication, simply perfect
Business response:
Hi JoAnn, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Professional; Ontime; Quickly repaired item.
Business response:
Hi Ken. Thank you for letting us know about your experiences with AHS. We strive to provide prompt and professional service for our members. We thank you for allowing us the opportunity to do that for you.
Some repairs are slow but they do have good quality replacements
Business response:
Thank you, Ariella, for letting us know how we are doing. We value your opinion and feedback. It helps us know what areas we may need to improve. We are glad you are satisfied with the quality of replacements and we look forward to providing you with faster service for your next repair need.
Quick response and completion of job service people are nice
Business response:
Hi Mina, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Always have good response and service from AHS
Business response:
Hi Sheila, We appreciate your feedback and will continue to provide you with a great customer service experience.
Home Shield is very quick, to assign you to the right contractor.
Business response:
Hi Angie. We know how important your time is so it's really good to hear that your service request was assigned quickly and to your satisfaction. Thank you for being a valued member of American Home Shield.
Takes only one visit with my computer to correct whatever problem I have!
American Home Shield has a 4.8 star rating with 96,106 reviews.
American Home Shield is open now. It will close at 5:00 p.m.