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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,106 reviews
Christine Berman's profile image
Christine Berman 
3 years ago

Requesting service is easy. Response is fast. Service has been excellent. 

Business response:

Hi Christine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Ted Leuck's profile image
Ted Leuck 
3 years ago

They've been prompt getting everything settled which is very nice. 

Business response:

Hi Ted, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

SHERRIE WALLS's profile image
SHERRIE WALLS 
3 years ago

I placed a service call on line and I received an email right away, then I received a call and another email, quick response. 

Business response:

Hi Sherrie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Peggy Holden's profile image
Peggy Holden 
3 years ago

The service was great. He was very nice and professional and immediately knew the problem and fixed it. 

Business response:

Hi Peggy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Corey Godfrey's profile image
Corey Godfrey 
3 years ago

AHS is very efficient in what they do. I never wait more than 24 hours to hear from them. I'm super thankful for their services. 

Business response:

Hi Corey. This is so great to hear. We really appreciate you taking time to let us know about your experiences. We look forward to working with you again and thank you for trusting AHS as your warranty company. 

Todd's profile image
3 years ago

Called got an appointment, they arrived on time and fixed what was broke!!!! 

Business response:

Hi Todd. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair as well. 

Gary Connor's profile image
Gary Connor 
3 years ago

We had a dryer break down. Called American Home Shield, no problem talking with a rep. And they contacted a service company. The company showed up next day diagnosed the problem, with in a couple days the part came in . We were back in business. No hassle no problems. Very happy with American Home Shield! 

Business response:

Hi Gary. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS. 

Kay Ross's profile image
3 years ago

They continued to work with me with getting my a/c running. Very helpful with reminders as to who was assigned and letting me know what day and time to expect repair service. Representatives are always polite and very helpful. 

Business response:

Hi Kay, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Willie Wooley's profile image
Willie Wooley 
3 years ago

You sent a company to repair a leak in bathroom faucet. They came one time and did return to replace faucet. It too FOUR calls to YOU before you sent another company. One month and a half with a leaky fsucet. You finally sent another company.i ask for help and your reps did nothing. You finally sent a company to fix it. I have been with you for eight years, but I am very upset that it took one month and a half to get help. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,106 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.