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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We have had occasion to use their services twice since purchasing our policy. Both times the service was professional and very reliable. The service tech was very good and fast. Totally satisfied with American Home Shield so far.
We’ve had American Home Shield almost two months now and it's good to have when you have a problem you need to resolve. One time, we were having a problem in one of the bedrooms where the light wasn’t coming on and the switch appeared to be broken. An electrician came out and he repaired it the same day. He fixed the switch for the light, and fixed one of the power outlets as well.
first time to use the services, was on the air condition, prompt arrival by service found the problem came back several days later to put in parts. was very happy with AHS, and the company that came out. would call it a 5 star event
The water heater exploded and flooded the basement. I called in the claim to American Home Shield and I spoke to a representative. She had the gentlemen come on an emergency because there was water everywhere. I've been there 15 years and I had that same water heater. This the first time it ever did that where all the water came out. It was leaking over a period of time but I don't go into that space. And so, when the gentlemen came out to examine the water heater, it needed to be replaced. They put a new one in and set the ... read more
For as long as we've owned this house, we've had American Home Shield. I only pay for the service call and all of their people are very good. We're very happy. Recently, K & N Electric came for our two outside lights, a stovetop, and some lights in the bathroom, and they were very good. Everything's excellent.
Our air conditioning wasn't working and we weren't sure why. We called American Home Shield and their contractor, JW Brower came out. The tech had to do some ductwork on our house as the AC wasn't connect right. Now, everything is working great. With AHS, we love the security of knowing that if something disastrous happens, we will not have to take care of it all by ourselves. We're happy with Home Shield.
My AC stopped working and we called American Home Shield. I asked if they could expedite the repair. They did and they sent A-US Air Conditioning of Texas. The tech was really fast and professional. He checked it, unplugged the lines and sprayed the unit. The problem ended up being the capacitor that had gone bad. He fixed everything that same day and now it's still working perfectly.
I have a GE refrigerator and the freezer wasn't working. So, I called American Home Shield and the earliest appointment was seven days out. I had a window of 8:00 to 12:00, and the GE repairman got here by 11:15. He was here for about an hour and discovered that the fan was not working and he replaced the fan and got everything back together again. So I was really satisfied.The only thing that irked me was when I talked to an administrative staff to confirm the appointment. This was for Wednesday, and I called on Tuesday jus... read more
American Home Shield is the best. I called and gave them the information when I had an issue with the water heater. Then somebody said that in about 24 hours they were gonna email me or text me. JNJ Plumbing was upfront, very personable and professional. Now, I have an endless supply of hot water. I have been with Home Shield for about five years on and off 'cause there have been some mix-ups on payments. Then all of a sudden, I'd find out that it got canceled, so I'd call them up and get everything straightened up 'cause I ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,383 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.