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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have a neighbor that uses American Home Shield and I have another girlfriend that uses them. I had been using Choice for about five years, and I know that I'm getting ready to rent out my house. So, I thought I might need all the support I can get. The extra couldn't hurt. So, I got American Home Shield. I like the guy from ATR General Services as a technician. He went above and beyond even to show me what he's done.I wasn't too thrilled about the way American Home Shield all have it set up in that. When I went online to f... read more
When things happen on the weekend, we have to wait when the contractors are available on Monday. They just have the weekday hours so we have to wait till then. Usually, they try to come soon but we have had to wait for longer periods of time with American Home Shield. We've had them for a number of years, so we have a lot of experience with them. Things that have taken the longest were when we were at our Virginia address. In the heat of the summer, our AC would go out and there would be times where it would be almost a week... read more
There was a problem with our refrigerator. The frame for the water dispenser was broken. Airboss Mechanical came and replaced the entire frame. They had to order the part but as soon as the part came in, they were here the next day and the process took half hour. They were great. They were friendly, respectful, and knowledgeable. They also came out to fix an issue with our air conditioning unit when some part was broken that needed to be replaced.
The service was excellent. The service man answered my questions and gave me some great info about my A/C. He went up on the roof and fixed the problem. He also showed me hoe to clean the condensation line. He was very professional. I would use this company again.
The drain pipe got clogged with debris so water was backing up on it. I had to turn off the AC because of that. I sent in a claim online and the contractor came out the next day. They unclogged it and made sure everything was nice and fine. It was flawless.
On one occasion, I called up American Home Shield and it took forever to connect with them. Still, submitting claims to them online has been really easy. I had a couple of leaky faucets. AHS's contractor Plumb Genius came for my claim and did a really good job.
Water was leaking under my sink and I thought it was the food disposal. When the contractor came out, they said it wasn't the food disposal. It was a faucet that was leaking. Me not being a plumber, I didn't know that. I just saw water leaking under my cabinet and I was having to put a big pan under there. They told me to reach back out and let American Home Shield know that that's what it was and I did. They got the okay from American Shield to replace the faucet. The contractor was very nice. The guy explained to me what w... read more
All About Air was contacted by AHS because we were in the middle of a heatwave at the time and the people who AHS normally would have reached out to weren't available. The company came out, went on the roof and looked at the unit. There were two gentlemen and they were very professional. They did what they said they were going to do. I joked with them that I might get an entire air conditioning unit out of this claim and they laughed and said that it was probably something really simple, which it was. They said that the air ... read more
Great coverage under the warranty plan, and great service from the contractors. Every time I have had the best service, very timely , efficient, and professional. I would not have known who to hire and probably would have waited longer if I did not have this plan.
American Home Shield has a 4.9 star rating with 69,094 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.