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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,094 reviews
Samantha M.'s profile image
4 years ago

Very professional and courteous. Vendors were very polite and friendly. AHS saves me a lot of money. I will recommend them to everyone I know. Thank you Keep up the good work. 

Victoria C.'s profile image
4 years ago

Service person was there in less than 24 hrs. He was punctual, professional, and just happened to have the the correct part in his truck. Thank you for the good service 

Jonluke's profile image
4 years ago

There was a leak in my roof and there were brown spots forming in my living room ceiling. Those spots were getting bigger so I know there was some type of leak in the attic. I filed the claim with them, came by and American Home Shield's tech from Universal Plumbing came by. He found that there was some problem with my air conditioning which was too backed up. He had to clear the pipes. It took him an hour or so then he said everything should be good to go. Since then, I haven't had any more leaks. He did a great job. Being ... read more

Doug's profile image
4 years ago

American Home Shield has quick service. 

Georgette's profile image
4 years ago

I submitted a claim with AHS because the outlet for the garbage disposal wasn't working. The technician that came out was clean. He was a very good technician. He knew what he was doing. He also came on time and I appreciate that. 

Sally's profile image
4 years ago

The spin cycle of our washer wasn't working. I called American Home Shield. The contractors that came out were great. They did their job and they fixed the washing machine. Everything's working great. 

Tracy's profile image
4 years ago

We just moved into a new house and we were rekeying it. We reached out to American Home Shield online. A man from Dan's Pro-Lock came out for the rekey. He was good and I didn't have a problem. It was great. The only thing is I'd like to see a more user-friendly website for American Home Shield. It was shocking. It was not easy to get in and to navigate. It worked eventually but the website could be improved. It should be a little bit more user-friendly. Both my husband and I are not technophobes. We get the text messages bu... read more

Getnet's profile image
4 years ago

So far, American Home Shield has been good. When our kitchen sink was clogged, they had Gaithersburg Plumbing fix it and they were done in a heartbeat. I just submitted the claim online and it told me that someone was gonna call from this place. The plumbing company called me and then we made an appointment and they came. It was easy. I didn’t go through any person. It was all online. 

Kris's profile image
4 years ago

I had a claim on the refrigerator. I was unable to change the water filter. It just would not come out. My husband and I couldn't get it out. Rather than taking a risk of really doing more damage than good, we just went ahead and made the claim with AHS. I went online and said, “I've got a claim, I've got a problem.” It didn't give me a choice. It just said, “Not making ice, not cooling.” The choices that it gave me, none of them applied, so I hit “Other”. As always, I got a call in the next 24 hours. They scheduled and CK A... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,094 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.