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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Sears contractor was very knowledgeable. He knew what the issue with my dishwasher was right away. It was something about some wires being loose and he fixed it under 10 minutes. It was pretty quick and the service was good. Overall, I’m pleased with American Home Shield and their claims submission is super easy.
I have a rental property and it is an older home. I know that if something breaks down, if I'm renting something, I would want someone to come out and fix it in. Looking on the internet, the reviews and what AHS offers, I went with it. I had a claim on a washing machine. The water kept running. It wouldn't turn off. It just kept pouring in there. The contractor came out and he said something about shortening the pipe. He was very professional. Everything was great. I'm so pleased with American Home Shield to the point where ... read more
My husband chose Home Shield. We bought it after our home. Submitting claims online has been easy and efficient. Recently, On Time Plumbing and Heating did a really good job.
My husband seemed to be very happy with Hathcoat Heating and with the work that they did for our AC that wasn't cooling. We’re happy with Home Shield and very happy that we decided to get a warranty.
The mounts on the stove outlet were not working and we filed a complaint with AHS. The technician came in and he ordered those parts. He came back and installed the parts. He was friendly. We used to have American Home Shield previously and this time, we've had them for almost one year. We like it very much. They are very professional. We just do the claim online and get things going. We were not happy with the previous warranty guys. They used to haggle a lot. AHS is a lot better. I’m telling my friends to go to American Ho... read more
I've only filed a claim with one company. S & L Air Conditioning came out recently and they figured out what was wrong. However, they haven't finished what they came here to do. I contacted them to come back out and they did. They still didn’t finish what they needed to do, so I contacted them again. I still have a bigger hole in my wall where an access panel is supposed to be. I haven't called them again to come back out. Filing a claim online with American Home Shield is a faster process than doing it by phone.
There was advertising for American Home Shield on TV. I also had heard of them years ago so I just looked them up and went back to them. Their claim process was fine. I made a claim online for an appliance issue and they gave us Premier Appliance Services. They did a good job. Their tech came in when he said he was going to and was very on time. He had a mask on, was neat, clean, and very professional. He went right to the problem and knew exactly what it was. It was a very easy problem. The door where the water filter goes ... read more
My house was over 80 degrees and the AC just ran constantly. I reported the claim online and they gave me a gentleman from Delaware and I'm in South Jersey. I put the claim in the computer on a Saturday but on Wednesday morning, I still haven't heard from the contractor. I left two messages and an email and then I chatted online that I was unsatisfied. They gave me the Long Lane, who did call me within 24 hours, and the first available date they had was a week later. But they were very, very good. I was very happy with them.... read more
My claim experience with AHS went fine except for the contractors who were supposed to order a part never came back. They marked the job as closed when the cylinder to my faucet was supposed to be replaced because when he took it apart, it was degraded. Even though it worked, it leaks. So we have to wait until it stops leaking in order for us to make sure that it stops dripping water. He said he had the part number to it and that he would order it, but he never came back. The service of AHS is good though. A company I work f... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,381 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.