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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Water was leaking from the bottom of the refrigerator. So I had CK Appliance Repair come out to figure out where the water was coming from. The service was good. The refrigerator has been working fine since. Every time I call American Home Shield, the issue has been resolved. I would definitely recommend them. It’s easy to work on their website. I just wanted to hurry up and get it done and I didn’t feel like calling in. I was then told that somebody would be calling in.
My mother is a member of American Home Shield. So we got the recommendation from her. Everything went great when the contractors came out for my AC unit. My wife really liked the gentleman who came out. He was very informative on what he was doing and why he's doing it, what was needed to fix it. So we didn't have any issues with them. We were quite pleased. The service of AHS is fantastic as well. Submitting the claim online went pretty easy.
One of our air conditioning units wasn't cooling properly. I went online and said my air conditioner needed service. It was real simple. Home Shield said they would send out A-US. They then said the contractor would contact me within 24 hours to set up a date to come out, which they did, and my interaction with them has been good. They contacted me promptly. They showed up when they were supposed to and did the work quickly. They added Freon and sealant. It's a very quick and convenient process. I was very satisfied.
The contractor from Realty Rekey was marvelous. He came out there and he did the job. Everything was well done, quick and he answered my questions. He was really helpful. We also used AHS for the air conditioner and heating service. They had someone come out and fix that and bring it up to speed. I have no complaints. They're very good. We've been pleased with AHS.
We had a heating issue and Dandi came out and handled it well. This was a leakage problem on condensation water. This was for the air conditioner. They cleaned it. He was offering his own, a new spare part that if he replaced it, it will not cause that problem in the future. But I skipped that, I didn't want it. I just wanted him to clean, and then I know how to clean in the future. I didn't know that the system needs to be cleaned. So, in that term, it was helpful. It was good.We had another claim. The air conditioner was n... read more
I had some issues going on in my house and it was taking me longer than I expected to get things fixed. I had an HVAC guy come out and he wasn't able to get to the problem. Then, I had a second opinion come out and they fixed it within 15 minutes. Also, I had a plumber come out for something kinda related to the same issue and the plumber wanted to blame the HVAC guy. He told me that it was an HVAC issue and didn't check to see what the actual source of the problem was. Somebody else came out and they fixed it within 20 minu... read more
I’ve been having issues with the refrigerator. I called Home Shield a year ago. That was the third time it was out. A-1 came out the first time because water kept dripping in the bottom. The tech walked in, in five minutes he told me I had to take everything out and defrost the refrigerator, but he guy didn’t do anything for the day. He didn’t do a good job because in five minutes he told me I needed to do the work. That aggravated me. I did it and fixed it for a while.And then I had to call again four months later because i... read more
I have only had coverage for a little under a year..and 3 months in things began breaking.. I have had extremely good experiences with filing claims to the technicians that have responded!!! I highly recommend AHS!!! One of the greatest decision I made as a homeowner!!
I have had 3 claims in 3 years and each one has been a great experience with wonderful professionals fixing my garage door, Dishwasher and AC Unit. Good job with everything. Would definitely recommend.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,095 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.