This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very easy to reach a person & very efficient in their service.
Business response:
Good morning Georgia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They are responsive and got problems with my appliances resolved quickly.
Business response:
Hi Virginia. Thank you for letting us know about your experience. One of our main goals is to provide our members with prompt and dependable service. We appreciate the opportunity to have been able to do so for you.
good service and quick service to get my problem fixed
Business response:
Hi Robert. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
Just fine. Online makes it easy to schedule a service request
Business response:
Hi Brad. Thank you for letting us know how pleased you are with your warranty service. It's great to know you were able to use the website with ease. We look forward to taking the hassle and worry out of your next home warranty repair need as well.
They have consistently responded promptly with really expert service professionals to diagnose and fix the household problems I’ve had. I’ve been extremely pleased & grateful that I have had American Home Shield for the problems which have occurred. I have recommended it to my friends & family without reservation.
Business response:
Hi Sue. This is so great to hear. We really appreciate you taking time to let us know that your problem was resolved so effectively. We look forward to working with you again and thank you for choosing AHS as your warranty company.
1. Phone was answered promptly . 2. Job was assigned and I had an appointment very quickly. 3, Plumber who did the work was competent and professional.
Business response:
Good afternoon Barbara, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Overall I thought we were treated fair, and the item was fixed
The website makes it so easy to report a claim and get let me know which company has been assigned to come out. I wish there was a way to type comments but perhaps it is better to call and speak with a live person (which is a great option) if needed.The only other 2 things are 1) If there was option to pay more for a plan that allowed us to make an upgrade if/when needed (or pay the difference in price between comparable and desired upgrade) that would be amazing! and 2) Anyone considering a home warranty should know repairs... read more
Business response:
Hi Susan. Thank you so much for your valuable feedback regarding the warranty service. We are so happy that you took time to share this information. I am glad that you enjoy using the website. We continue to make improvements so that more features will be available to our members over time. Thank you for trusting AHS as your home warranty company.
Tech savvy. Fast replies for needs for service. Excellent network of professionals.
Business response:
Hi Janet, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,108 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.