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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,095 reviews
Reshetta's profile image
4 years ago

We've been American Home Shield customers for almost two years now. I wanted some protection in the house so when something went wrong, we could call them and they'd come out. We had Dave's Plumbing come out and the kids said that the guy was wonderful and respectful. It was my first time using AHS and the service was reasonable. 

Wan T.'s profile image
4 years ago

Our AC had stopped working. My husband took a look at it and he had reset it and it started working again. We wanted someone to come out to just double-check all the wires were correct and to make sure that it was functioning properly, which they did. We went through the American Home Shield website. Then it showed on their website that a company was gonna contact us for an appointment, which they did. Then somebody came out from Global HVAC to service us. They did a wonderful job. My AC's running more smoothly, and the tech... read more

Richard W.'s profile image
4 years ago

Easy to request a service call online. Repair person was prompt and solved my air conditioning problem. Very professional. 

Keith's profile image
4 years ago

I had American Home Shield when I first moved in the house and then, we went with another company. I picked back up with American Home Shield in May. My garage door wasn't working properly. It wasn't letting up and down, and it was flashing light. I went online and submitted my claim to AHS and somebody got in touch with me the very next day. The contractor came out the day after that. So, it was rapid. The guy changed a couple of sensors on the garage door for me and it's still working perfectly fine. 

Omega's profile image
4 years ago

The service from All Hours Emergency Plumbers was impeccable. My garbage disposal went on the fritz and the technician came out, checked it out, couldn't get it going and replaced it. It took him about half an hour but he had everything on his truck. Overall, my experience with American Home Shield so far has been pleasant. 

Paige's profile image
4 years ago

Our unit would come on and blow air, but the house was hot. The thermostat would read that the house is 80 degrees and it was set on 72, so it wasn't cooling at all. I did a claim online and someone called within 30 minutes of me filing it, and he was assigned to the case. We then had someone to come out the same day, which was perfect. On that particular day though, the tech wasn't able to do anything or didn't determine anything. When I called back again within the same week, the person I talked to had someone to come out ... read more

Daryl's profile image
4 years ago

We just moved into this house and I wasn't quite sure about the electrical setup. The house was built in 1974 and there were some light switches that were out or if they weren't out, I didn't know which switch worked what. On a Tuesday, I called American Home Shield and talked to someone to submit a claim. I got an appointment for that Thursday between 2:30 and 3:30 and Mr. ** of Crabtree Electric & Construction was there at 2:30 on the dot.The way the house was wired (in some instances, between rooms), was wonky. For instan... read more

Leonard P.'s profile image
4 years ago

Never a problem that can't be solved. Always a quick response. 

Michael's profile image
4 years ago

There was something wrong with the casing on the motor of my pool pump and ABNation came out a few months ago. They replaced the casing and then, the pipes started leaking. So, they came back and fixed that leak. Recently, they came back because the same pipes were leaking. Right now, that issue has been fixed and ABNation did what they were supposed to do. There was another claim that I had and A.G. Williams came twice. Two weeks ago, I put in another claim for a follow-up for what they were doing and I haven't got a respon... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,095 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.