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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Water was leaking under my sink and I thought it was the food disposal. When the contractor came out, they said it wasn't the food disposal. It was a faucet that was leaking. Me not being a plumber, I didn't know that. I just saw water leaking under my cabinet and I was having to put a big pan under there. They told me to reach back out and let American Home Shield know that that's what it was and I did. They got the okay from American Shield to replace the faucet. The contractor was very nice. The guy explained to me what w... read more
All About Air was contacted by AHS because we were in the middle of a heatwave at the time and the people who AHS normally would have reached out to weren't available. The company came out, went on the roof and looked at the unit. There were two gentlemen and they were very professional. They did what they said they were going to do. I joked with them that I might get an entire air conditioning unit out of this claim and they laughed and said that it was probably something really simple, which it was. They said that the air ... read more
Great coverage under the warranty plan, and great service from the contractors. Every time I have had the best service, very timely , efficient, and professional. I would not have known who to hire and probably would have waited longer if I did not have this plan.
American Home Shield was able to send out the contractor within less than 24 hours. The technician from Paragon Mechanical was quick and very knowledgeable. He wore a face mask and kept six feet distance. He also briefly told me what was going on. Everything went very well on this AC claim.
I sent in a claim online for the AC and then someone called me. I needed a new condenser and the contractor got it for me the next day. So they were very efficient. They got the part and fixed the AC in a day or two. My experience with AHS has been great. They're wonderful. I've passed them along to one person who called them and got their service.
My range is a Whirlpool. It has an electronic board where you click to start the oven. That pad had malfunctioned so it was blank. I could click and hear the clicks, but there was no light. That was my only issue I’ve had in the house. As soon as I emailed that there was an issue, Home Shield immediately assigned my contractor. That was great compared to other companies that I hear people complain that you have to follow up for weeks to get somebody to come in to meet with. I took the plan with the high deductible, which was... read more
Thank you for the reliable and professional service and repair that I have counted on for the past decade! I highly recommend AHS to all home owners for a peace of mind on costly repairs for less than a few dollars a day! This warranty has saved me thousands of dollars on repairs and I would not own a property without it!
I had an AC issue and AHS sent Greenway Heating Cooling. The first service call didn't take care of the problem and it was a leak that I had. They filled the AC with coolant but then it ran out so a week later, I had to call again, and they came back out and took care of it.
An old valve corroded where you couldn't open it or close it and it sprung a leak. I sent in a claim and they replaced it. The tech who came out was a really nice guy. We've been in this home for roughly two and a half years and for the most part, I call Home Shield and they send somebody out, so it works just fine.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,434 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.