This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hard to get a live person on the phone. I spent quite a bit of effort getting through to a customer rep to set up a service call
You need to tell people that they have to purchase the item first then get reimbursed
Business response:
Hi Cynthia. Thank you for the feedback. We value your opinion and are here to take care of your home warranty repair needs and address your concerns. You can reference your contract agreement regarding reimbursements but please let us know if there is any further assistance required.
very uneven experiences. depends on who you get as your adjuster and what vendor is chosen by AHS
Limited contractors to complete service jobs!
With American Home Shield I have peace of mind! No more need to review endless contractors. A simple click does it! Highly recommend!
Business response:
Hi John, We appreciate your feedback and hope you continue to enjoy American Home Shield and the ease of coverage we provide!
I was able to use my warranty the following month after purchasing which saved me a TON of money.
Business response:
Hi Sandy. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in the coverage we offer.
I had an electical problem and they had a repair company allied electrical at my house within 48 hrs
Business response:
Hi Belinda, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Always available when needed. Most things are covered.
Business response:
Hi Brenda, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
Easy to submit claims. Wait time to get contractor to come out was reasonable!
Business response:
Hi Chithien, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy it!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,105 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.