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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,109 reviews
Stacey Brown's profile image
Stacey Brown 
3 years ago

Timely and efficient and responsive to my busted water heater 

Business response:

Hi Stacey, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

LUCRECIA Hicks's profile image
LUCRECIA Hicks 
3 years ago

Only had one hiccup in 9yrs.......very professional 

Business response:

Hi Lucrecia, Your patronage of 9 years is more than appreciated at American Home Shield. Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Gina M Duarte's profile image
Gina M Duarte 
3 years ago

Their customer service is really good and will get you the service needed 

Business response:

Hi Gina. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you when you contact us. Thank you for choosing AHS. 

Bryn's profile image
3 years ago

They have been easy to get in touch with and easy to work with 

Business response:

Hi Bryn, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Zahraa Naama's profile image
Zahraa Naama 
3 years ago

Friendly and prompt response and service. P 

Business response:

Thank you Zahraa. We really appreciate you taking time to let us know how we are doing. Your opinion is valued and helps us know what we are doing right and what we need to work on. We will strive to provide you with friendly and prompt service for your next repair need as well. 

Ruby R Macias's profile image
Ruby R Macias 
3 years ago

My washing machine broke down and within 2 days they had a vendor at my house who fixed it in one day. 

Business response:

Hi Ruby, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Joseph Trentley's profile image
Joseph Trentley 
3 years ago

Simply to set up and the contractor was very communicative 

Business response:

Hi Joseph. Thank you for the 5 star review. We are so happy that you were pleased with the service you received. Thank you for trusting AHS. 

LOIS's profile image
3 years ago

Very considerate and professional. Dealt with my issues and repair requests quickly. 

Business response:

Hi Lois, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

CARMINE IULIANO's profile image
CARMINE IULIANO 
3 years ago

To whom it may concern: Julia R, who I dealt with was exceptional. If it was not for her I would have canceled AHS policy. I have had AHS for over 5 years now and up until this last incident with my refrigerator had very few issues with the service I have received. The two previous AHS employee were unresponsive and I felt like they did not care about my issues or my concerns. They would email me and if I did not respond right away almost always would attempt to close out my case. Julie on the other hand understood that I co... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,109 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.