American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,450 reviews
Leroy's profile image
4 years ago

There was a busted pipe that we had to try to get fixed pretty quickly. When we found out that it was gonna be a couple of weeks, I called AHS back up. They said, “Okay. We can authorize this,” and then that was what we did. The technicians that they sent out were excellent. Everything's working fine so far. No leaks, no drip, no anything. So far, we like AHS. 

Andrew's profile image
4 years ago

Our AC went out so I filed the claim online and AHS scheduled a technician within 48 hours. Everyday Heating and Cooling came out and they had to fix both my units. One was just a capacitor and that was fixed the same day. They ordered a part on the other one and that took probably a month. Waiting was the worst part, but that's nobody's fault. They ended up replacing a compressor and they were pretty good about it. Having American Home Shield saved my butt. I like it. Otherwise, we’d probably still be saving to get stuff fi... read more

I made a call about the air conditioner but I cancelled that because it turned out that the issue was a battery in the thermostat. At another time, my dishwasher was not cleaning. There's not enough pressure coming out of the arms, and I don't think it's getting enough water in there. The tablet doesn't even dissolve whenever it’s finished. Also, the heating element has burnt out and the unit's not drying at all. The first time I submitted a request for service with American Home Shield, they came out. I then submitted anoth... read more

Myers Comfort Specialists of Montgomery, one of American Home Shield's contractors, came for an AC issue we had at our home in Mobile. The tech told us something we didn't know and he fixed it. The first time AHS's techs came to where I am after my air conditioning unit went out back then, I ended up with a long weekend of heat. The guy who worked on it then couldn't go any further and didn't know what else to do. It had to be someone else to come and repair it. More recently, AHS has been doing what they should do. Despite ... read more

James's profile image
4 years ago

The hitting element on the dryer went out. Atlas Residential Services came and they handled it very well. We were very satisfied. 

Bev S.'s profile image
4 years ago

Within three weeks of purchasing our home we had problems with our air conditioner. American Hime Shield acted quickly and Integrity Air came the next day to work on it. Great service! 

Ciara's profile image
4 years ago

American Home Shield handled the situation pretty well. My husband called to submit the claim for the AC. It was summertime and everybody's AC was going down due to the heat. So we had to wait for a couple of days but that was understandable. The gentleman that came over was professional. He told us what the issue was and took care of it real fast. He wasn't even there very long to fix the problem. 

Tammara's profile image
4 years ago

AHS asked the right questions and provided quality service! The technician arrived on time, asked several questions, identified the problem and gave me a satisfying resolution. The tech was well protected too! 

D & D Enterprises was good. They came out for the dishwasher, and they had to come back with parts. It took about nine days. American Home Shield's service is pretty good. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,450 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.