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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our microwave stopped heating and I had to wait for Appliances N More to come for about a week and a half. It took a while but when the tech came, he was able to diagnose the problem and even had a part with him to fix the microwave. They had asked me what was wrong with it, so they had an idea ahead of time. We've had Home Shield for years now and we've always had good experiences.
I had an AC problem then I filed the claim online. Using the AHS website was easy and having someone to come out to our home was fairly quick. It took longer for them to come to fix it than to assess it. I might have called them on a Wednesday and they came Friday. I needed a whole new AC unit and my house wiring was older than the new AC unit so I had to pay for the wiring. When AHS called to tell me that everything was covered except for the updating of the wiring, the lady told me that it was gonna be 200. But when the gu... read more
The pilot wouldn’t stay lit on the water heater, and apparently the sensor was out. We had to call American Home Shield then somebody from there called Mr. Rooter. Mr. Rooter had to replace the sensor and then they also had to glue the main plate that was in there. Then they ended up having to replace the actual burning burner plate too ‘cause it was bad. Mr. Rooter did a pretty good job with it. Everything has been great and I don't have women complaining about no hot water.
We got latched on American Home Shield when we bought the house. I would've preferred to choose my own but in a situation like warranties, you never actually wanna use them. So, I'm glad they weren't terrible. I called them up on a whim as I was personally exploring options to fix the thing myself and then, at the back of my mind, I remembered that this was free. The worst that could happen was that AHS was gonna give me some runaround. The interactions with them were short and sweet. I told them I had a problem with my syst... read more
After putting in our request for service in line, our air conditioning problem was taken care of quickly and we were able to get our home cooled down - very important in St. George in the summer with an outside temp of 110!
My daughter filled out a claim form online and submitted it to American Home Shield regarding our refrigerator issue. Somebody from there responded and they sent Omega Force Appliance Repair out to fix the issue. So far, she has had no trouble when she submitted her claim when her refrigerator, ice dispenser and water dispenser stopped working. We've been very satisfied with their warranty on the house we own together. AHS has a very good warranty. It has come in handy and given us comfort. I'm a real estate agent and I'm ve... read more
I just had another claim two weeks before. And as soon as that company heard about my issue, they contacted me. On the other hand, InterTech put the warranty contract on the back burner because I had to call them to see when I could get on the schedule. Last year, I had an issue and it took them forever to resolve it. So, I'm not really keen on them as a company. But the individual that they sent was delightful. It's much more affordable to pay a plumber's fee with Home Shield than it would be them just coming to my home and... read more
I have 2 homes. I tried AHS after I purchased my second home as I was so displeased with my first home warranty company. We are older, so we’ve used and tried many different warranty companies over the last 20 years. AHS is the best of all that we’ve tried. We’ve experienced electrical, plumbing, hot water heater, and garage door repairs with AHS. All of their contractors in the Houston area are first rate! Everything is done right the first time. Thank you AHS for taking care of my homes and most valuable investments!
The technician from The Supreme Service Group came out for our washing machine and dryer as it wasn’t washing my clothes. He repaired it the same day and he was professional. The appliance is working way better now than it was in the beginning. Everything is good now.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,158 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.