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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No problems very quick responding back to our needs first time using the warranty and it went smooth thank you
Awesome customer service and easy to arrange for service request.I will definitely recommend with our relatives and friends. Cost wise is very competitive and reasonable and will let our friend knows.
I submit claims American Home Shield over the phone and so far, their contractors have been good. The recent one was Control Plumbing and they were great.
Dempsey Oil's service was excellent. They have two professionals that I've worked with and both of them were stellar. The only issue I really had was there were two calls for the same item and it wasn't a call that I've made. It was a second call that AHS had put in the database with a different tagline. It’s furnace and it’s boiler and they made a second item for boiler. They wanted to charge me another $125 ‘cause it looked like I had a third call at the time. I explained to them that there was no other call and they were ... read more
Our microwave stopped heating and I had to wait for Appliances N More to come for about a week and a half. It took a while but when the tech came, he was able to diagnose the problem and even had a part with him to fix the microwave. They had asked me what was wrong with it, so they had an idea ahead of time. We've had Home Shield for years now and we've always had good experiences.
I had an AC problem then I filed the claim online. Using the AHS website was easy and having someone to come out to our home was fairly quick. It took longer for them to come to fix it than to assess it. I might have called them on a Wednesday and they came Friday. I needed a whole new AC unit and my house wiring was older than the new AC unit so I had to pay for the wiring. When AHS called to tell me that everything was covered except for the updating of the wiring, the lady told me that it was gonna be 200. But when the gu... read more
The pilot wouldn’t stay lit on the water heater, and apparently the sensor was out. We had to call American Home Shield then somebody from there called Mr. Rooter. Mr. Rooter had to replace the sensor and then they also had to glue the main plate that was in there. Then they ended up having to replace the actual burning burner plate too ‘cause it was bad. Mr. Rooter did a pretty good job with it. Everything has been great and I don't have women complaining about no hot water.
We got latched on American Home Shield when we bought the house. I would've preferred to choose my own but in a situation like warranties, you never actually wanna use them. So, I'm glad they weren't terrible. I called them up on a whim as I was personally exploring options to fix the thing myself and then, at the back of my mind, I remembered that this was free. The worst that could happen was that AHS was gonna give me some runaround. The interactions with them were short and sweet. I told them I had a problem with my syst... read more
After putting in our request for service in line, our air conditioning problem was taken care of quickly and we were able to get our home cooled down - very important in St. George in the summer with an outside temp of 110!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,268 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.