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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,450 reviews
Barbara's profile image
4 years ago

I live in an older home and it's good peace of mind for having coverage from American Home Shield on items in the home. I had sinks that were running slow and one of them was completely clogged. I called the office and the AHS reps were great. They told me that I would hear from them and then they would let me know a window when All Clear Plumbing & Drain was coming. The service from the plumbers was great but they did put a ding in some woodwork in my bathroom. Other than that, everything has been perfect since they've been... read more

Delores's profile image
4 years ago

My washer went out and the technician came and diagnosed it. The ball bearings in the washer were shot. So he told me right upfront that it couldn't be fixed and that they would have to order a new washer. They handled it real well. I've been with AHS for two years and the service is good. I only use the service a couple of times, but when I did, everything worked out real good. Everybody was cordial. As soon as I contacted them, they reached out to me and they told me what they could do for me since they couldn't replace or... read more

American Home Shield sent National Platinum Service for the refrigerator. Water was collecting at the bottom of the freezer. When the guy came out, he scratched the floor when he pulled out the freezer in the refrigerator. But he found what was wrong and he fixed it. We've had this looked at twice before and this guy fixed it. We're pretty satisfied. 

Peter And G.'s profile image
4 years ago

The dishwasher was spilling water all over the bottom of my cupboards and the floor. The technician came in, fixed it, cleaned up and did a good job. We had a home warranty before and we prefer American Home Shield much more. We're fairly new and we've only had one service so far. It was good and I was pleased with it. 

Jessica G.'s profile image
4 years ago

100% I have never had a problem with them, service is always quick! 

Kevia's profile image
4 years ago

I had a leak in the wall coming from underneath the floor. It was coming from the waterline. So when I called American Home Shield, they sent out DNB Plumbing. I showed the guy what was happening and he said that it was an easy fix. It was a great experience and he saved me lots of money. This was the third claim I submitted to American Home Shield and it was very easy to send someone out as soon as possible. 

Jay R.'s profile image
4 years ago

My AC repairman did an excellent job and was very expeditious, we were very happy with our repair. He also gave us very valuable tips on how to maintain our air conditioner ourselves 

Taleesa's profile image
4 years ago

Water was leaking from the bottom of the refrigerator. So I had CK Appliance Repair come out to figure out where the water was coming from. The service was good. The refrigerator has been working fine since. Every time I call American Home Shield, the issue has been resolved. I would definitely recommend them. It’s easy to work on their website. I just wanted to hurry up and get it done and I didn’t feel like calling in. I was then told that somebody would be calling in. 

Chedrick's profile image
4 years ago

My mother is a member of American Home Shield. So we got the recommendation from her. Everything went great when the contractors came out for my AC unit. My wife really liked the gentleman who came out. He was very informative on what he was doing and why he's doing it, what was needed to fix it. So we didn't have any issues with them. We were quite pleased. The service of AHS is fantastic as well. Submitting the claim online went pretty easy. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,450 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.