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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The technician came for the garage door and he fixed it. It's working fine. The experience was great and he was very polite. American Home Shield seems to get people out here quickly. They're good to have and they're reasonable. A friend recommended them to me and I'm happy with them. I've recommended them to several people.
The gentleman, Dave, from Climate Masters came out and did an assessment of the AC unit leak. It must be coming from the upstairs to the middle of the dining room and living room. He said that he wouldn't be able to open up the wall and he would get in touch with American Home Shield but nobody got in touch with us. I finally called American Home Shield and somebody put a note in saying that none of this stuff was covered. I talked to a young lady and she said it is covered and that somebody would give me a call back. Nobody... read more
I've called several times for claims and they've all been easy except for my upstairs shower and that's because the shower is not grounded. The house was sold to me, but it wasn't disclosed that way. I went and spoke with an attorney and there is a bunch of legal jargon that says Home Shield can't fix it until I open up the wall. I've opened up my bathroom wall, and then American Home Shield will send the electricians out and they'll fix it. The shower incident really bothers me, but other than that, everything else has been... read more
I'm very familiar with the Joe Lay & Sons company. I've known him for years. When I saw that name come up when I had a plumbing issue, I knew I was gonna get good service. It was almost disappointing how easy the fix actually was. They just tightened the pipe and they didn't use a tool to do that. We have a friend whose parents and herself use American Home Shield and they've been very happy with them so we figured we'd give it a shot. It's been great so we haven't stopped it.It's $70 a month for my home, which is $840 a yea... read more
We bought our home at the end of February. My daughter had been referring American Home Shield constantly to me for years. She tells everybody because she was a landlord besides having her own home. She really has two at a time. She doesn't love the hold time now, which is said to be because of the Coronavirus, but she's been with AHS for four years. I don't like the hold time either. That's very long for an installer until he tries to get on there. But so far, AHS did everything that I needed and wanted to do. Every time I ... read more
Other people should try American Home Shield. There was a time my garbage disposal was leaking and I submitted a claim on their website. Their system said their contractor C Mayes Plumbing & Heating would call me. The next day, I got an email from them. Everything has been fine since the techs came.
The air conditioner kept on freezing up. Air Max Heating and Cooling came out and they cleaned the first time, which they said it probably needed further cleaning. The second time, they had to put a capacitor in and then they come back out. The guy said that in order for us to do things, they had to remove the A coil, and they said it'd be cheaper to replace that than to remove it and put it back. They did a good job and were very courteous. The repair makes my girlfriend comfortable as she's got cancer. I'm happy. They woul... read more
Magic came out to repair my air conditioner. It was somewhere around 105 degrees here when my AC went out. I was really happy with the company that came out. I also had Home Shield for a washing machine issue almost a year ago and I was okay with the job that the tech did. I thought he could’ve done more, but the washing machine is working. That's all that matters. I was very happy with the contractor. Very personable people. They went above and beyond. I was going to call and tell Home Shield that the washing machine wasn't... read more
It was really quick to submit a claim on the website for my refrigerator. The tech came out in two days and he was very good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,284 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.