American Home Shield's cover image
Claimed

This profile has been claimed by the business owner or representative.

American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,921 reviews
Annie's profile image
3 years ago

When I needed my washer repaired they responded very quickly 

Business response:

Hi Annie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Michael E. Tyson's profile image
Michael E. Tyson 
3 years ago

They are a good company very professional 

Business response:

Hi Michael. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience for your next repair need as well. Thank you for choosing AHS. 

Joshalyn Twyman's profile image
Joshalyn Twyman 
3 years ago

They respond very quickly to my requests and keep me updated. 

Business response:

Hi Joshalyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lalita Sharma's profile image
Lalita Sharma 
3 years ago

They were efficient I was very satisfied the way they hand the request and Jessica was very efficient and pleasure to do business with 

Business response:

Hi Lalita, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Tamara D Davis's profile image
Tamara D Davis 
3 years ago

Several calls for repairs needed for dryer and resolution slow to any problems 

Patricia Fletcher Moore's profile image
Patricia Fletcher Moore 
3 years ago

They were quick, professional, and got the job done. 

Business response:

Hi Patricia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Shelia Jackson's profile image
Shelia Jackson 
3 years ago

Quickness and very professional kept me updated about everything 

Business response:

Hi Shelia. We are very happy to read your review of the service you received. It is our goal to provide you with this same type of dependable service each time you need to use your warranty. Thank you for taking time to let us know how we are doing. 

Sylvie S Ward's profile image
Sylvie S Ward 
3 years ago

There is often a lapse of a number of days up to a week or more to receive service. However, service providers are competent and knowledgeable. However, I've noticed that American Home Shield never contacts the homeowner after a service has been provided to ask how that problem was resolved. This strikes me as problematic for the company. How does it know that the service billed to AHS was the service provided to the homeowner? Wondering.... 

MEKALE's profile image
3 years ago

Professional, knowledgeable and time efficient! 

Business response:

Hi Mekale, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,921 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.