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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
When I needed my washer repaired they responded very quickly
Business response:
Hi Annie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They are a good company very professional
Business response:
Hi Michael. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience for your next repair need as well. Thank you for choosing AHS.
They respond very quickly to my requests and keep me updated.
Business response:
Hi Joshalyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They were efficient I was very satisfied the way they hand the request and Jessica was very efficient and pleasure to do business with
Business response:
Hi Lalita, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Several calls for repairs needed for dryer and resolution slow to any problems
They were quick, professional, and got the job done.
Business response:
Hi Patricia, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Quickness and very professional kept me updated about everything
Business response:
Hi Shelia. We are very happy to read your review of the service you received. It is our goal to provide you with this same type of dependable service each time you need to use your warranty. Thank you for taking time to let us know how we are doing.
There is often a lapse of a number of days up to a week or more to receive service. However, service providers are competent and knowledgeable. However, I've noticed that American Home Shield never contacts the homeowner after a service has been provided to ask how that problem was resolved. This strikes me as problematic for the company. How does it know that the service billed to AHS was the service provided to the homeowner? Wondering....
Professional, knowledgeable and time efficient!
Business response:
Hi Mekale, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
American Home Shield has a 4.8 star rating with 95,921 reviews.
American Home Shield is open now. It will close at 5:00 p.m.