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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,453 reviews
Tina K.'s profile image
4 years ago

I have 2 homes. I tried AHS after I purchased my second home as I was so displeased with my first home warranty company. We are older, so we’ve used and tried many different warranty companies over the last 20 years. AHS is the best of all that we’ve tried. We’ve experienced electrical, plumbing, hot water heater, and garage door repairs with AHS. All of their contractors in the Houston area are first rate! Everything is done right the first time. Thank you AHS for taking care of my homes and most valuable investments! 

Jasmine's profile image
4 years ago

The technician from The Supreme Service Group came out for our washing machine and dryer as it wasn’t washing my clothes. He repaired it the same day and he was professional. The appliance is working way better now than it was in the beginning. Everything is good now. 

Robert's profile image
4 years ago

I got through a pretty good process when I submit claims to American Home Shield. Recently, their contractor A.G. Plumbing came to my place to replace a faucet. They got to me around a week after I submitted a claim. 

Anthony P.'s profile image
4 years ago

AHS is truly outstanding. I’ve had other home warranty services but AHS is by far the greatest. Customer service is great either by phone or using their we support. Constantly in contact to make sure service is being done or completed. If you choose AHS you will not be disappointing. 

Heather's profile image
4 years ago

We live in an older home and things happen. My husband doesn't know electrical stuff and anything like that. So, it's nice to know that we can call American Home Shield. One of the things our garage door needed wasn't covered, but it is what it is. Also, I had to have my cooktop replaced and the contractor came out and ordered it. When they got here, they said it was not gonna fit because there was this piece of wood in here. That needed to be cut out and the contractor doesn't do any of the carpentry work. So, I had to find... read more

Charlotte's profile image
4 years ago

The air conditioner stopped cooling and Peycor came out. It needed some Freon and then they changed out the thermostat box on the wall. If this ever happened, I don’t know why I had never gotten Peycor before. Professional, kind, efficient, on time, honest, fair. They were just perfect people. Overall, I love AHS. Keep up the great work. 

Lilieth's profile image
4 years ago

My dishwasher wasn't emptying and after I called American Home Shield, they assigned someone to me. The assigned contractor called me within 24 hours, and said they would be here the following day. She was here at 8 o'clock that morning and she was very good. She took care of the issue and I have not had a problem with the dishwasher since she came. However, some of the contractors are not good and they don't solve the problem. I have to recall them and the problem is American Home Shield will send them back every time. I th... read more

The ice maker in the refrigerator quit cooling. I called American Home Shield and everything went really well. The technician had to order a part and it was done at the most, a week. I was amazed at how fast everything took place, how you'd pay your $100 right up front and they came, and how professional everybody was from AHS to Jeff. 

Shakira's profile image
4 years ago

We got a referral from someone saying that American Home Shield was really good so we went with them. Recently, GM Appliance Services came out and they were quick, real neat and professional. The guy came out the first time to look at the washing machine then he determined that it couldn't be fixed. He then put in a request for it to be replaced. When the request went in, it took almost two weeks before we heard back from someone. I've tried to call several times and I had a hard time getting through. Eventually, someone cal... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,453 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.