This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Reasonable prices that match the value of the service and products they repair or replace. If you think about it, this company will eventually have claims as something eventually will break down at your house. I filled out an online easy form to request service and I received text message updates to keep me in the loop until a plumber could call and confirm an appointment. I had a product within it's original warranty time and AHS handled everything.
Business response:
Dear Dore, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Kim
The service call was conducted and conducted successfully.
Business response:
Dear April, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim
I like their service and how they try to repair instead of replace. But I am disappointed when things can't be repaired how much my out of pocket expense is.
Business response:
Dear Sejal, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Very reliable with prompt and consistent response times. I have experienced both repairs and replacements, when the product could not be fixed. Contractors have been professional and skilled in their respective industries. There may be less expensive options available, but I have been very satisfied with the consistent quality of the work and ease of the process.
Business response:
Michael, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
It is difficult to talk to a person. Results of membership have been good.l
Business response:
Dear Tom, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
I have always been skeptical of home warranty, but AHS has come through to cover issues that more than exceeded my premium.
Business response:
Frank, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
The response time is good, the repair people are professional and courteous, the work is generally good ( although I’m currently coping with a repair I that failed). I don’t think it is worth the cost because I’ve paid thousands of dollars for the warranty for the last decade but have never needed to replace anything major. The $75 service fee is nice for repairs and parts replaced but I’ve paid quadruple that amount in yearly payments.
Business response:
Sandra, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah
Prompt response. Fixed the problem. Explained things as he went along.
Business response:
Dear Lawrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim
I was please with service. I did not have to look around for service. Thank you!!
Business response:
Dear Gladys, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,820 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.