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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We’ve had a couple guys come out since we've had American Home Shield, and everything's been fixed. It has been quick and easy too. One time, I called American Home Shield for my AC, but the lines were all backed up. I did the claim online and we got through. The guy that came out told me that the issue was a burnt up wire on the outside unit and he got everything done. He was out here for 10 minutes and there were no hiccups. They did great.
The dishwasher wasn't draining and submitting a claim to American Home Shield was simple. Home Buddy Appliance Repair did well and they got whatever was clogged in there so it drained properly. Also, they were nice and friendly. I do some property management and 'm a Realtor. We put a lot of people into home warranties and I do about 40 to 50 transactions a year. So we're with all the folks out here, the reps and the area representatives. American Home Shield offered the monthly payment, which was why I initially went with t... read more
Air Boss Mechanical was great. They came out for my AC claim and that was taken care of. They’re usually the ones I deal with. When I call and speak to them, they're very helpful. They take care of the situation. I'm happy with American Home Shield.
A-US Air Conditioning of Texas came on behalf of American Home Shield for our claim regarding our AC unit. The tech was really nice and fast. He didn't fix it the first time but he fixed it the second time. Sometimes, the service I get from AHS is great but sometimes it's not. There have been times when things are not fixed or there have been multiple charges. Talking to a lot of people at customer service gets a little laborsome. Half the time, what they repaired breaks again and the techs come back to refix it. It would be... read more
AAA All Brands Appliance was awesome. The drain line on the condenser coil was clogged and the tech cleaned everything out real well. He did something to it where it wouldn't get gooped up again. He did a really nice job. He was on time, professional, and real thorough. He took time to explain what he did, so that is much appreciated.
One of the burners on our stovetop was not turning on. I submitted a claim to AHS through their website and found it to be pretty user-friendly. I could pick the date when their contractor would be sent out. GE Appliances came on their behalf to do the repairs and provided good service. Our stovetop has been functioning well since then.
Our AC broke down. I called American Home Shield. I explained to the lady that I was disabled when she called, and she was able to push it up to a priority order so that I could get somebody out right away. Then the contractors came out. They assessed what was going on Sunday and Monday morning, he came and fixed it. As of now, everything is working okay. He told me what was going on. He also told me that he has to fix something and he was able to give me some insight on the unit just moving forward with it. I was overall ha... read more
The AC wasn't working. It was just blowing hot air. The contractor fixed it and it's okay. I have cool air and I'm happy. I'm very satisfied with AHS. They get people out fairly fast usually and they take care of me.
Our freezer wasn't keeping cool. I had gotten an H1 error on the freezer side. I called American Home Shield and they connected me with Cooper Appliances. The guy from Cooper came out and said that there was one part that was not working right. He ordered it and about five days later, he came out and fixed the part. Three days later, I went to get some water from the refrigerator. We have one of those water dispensing refrigerators along with the ice and the water wouldn't come out so I called American Home Shield right then... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,285 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.