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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a good experience with Dirt Cheap Appliance Repair. I enjoyed the service guy. When he called, he was on his way. He came on the day within the timeline that he said that they were gonna be here, and he got right to work. He was very friendly and asked me if I had any questions. He was very informative and showed me what the problem was. He showed me the damaged part and the new part that was being put in. He gave me a few tips and hints about my dishwasher. He cleaned up, had a protective covering on his shoes, and wo... read more
For companies that provide home warranties, American Home Shield has been rated the highest. It's the contractor that's the issue. Service Mechanical of Tidewater came out for our AC unit. However, they still haven't resolved the issue. They are impossible to get in touch with. So their phone number would either ring endlessly or it would ring for between one and a half and two minutes because I've timed it and then it would beep and disconnect me. I've tried leaving a message but it would still disconnect. Then sometimes, i... read more
We had Taylor Made come out. They did an excellent job. The communication was excellent, as well.
American Home Shield has been great and I am very pleased with them. They're receptive. When I call them, they would call me back and they are attentive to me. During the COVID, it was a little hard getting to them. But they did call back and they properly had somebody contact us and get on board. The only thing I really had to call them about was regarding a hot water tank.Legacy 4 was my contractor and their tech came out and did something. The water got in there and he fixed it. But within a week, it wouldn't light up. I ... read more
Third Generation Plumb and Mechanic came out and our issue got fixed. The only thing that I keep wanting is a hard copy of the plan, but it never gets mailed to us here. I don't know why Home Shield can't just send me a hard copy of the contract. Other than that, our experience has been great.
I had claims with Home Shield for the dryer and the fridge. The tech from Axus fixed the dryer and it was no problem. Then, he said the fridge needed a part and he could fix it but he would get the okay to do it through Home Shield. They denied it because they said that it was a recall item. The tech said to call Samsung and see about the recall because he couldn't do anything until I get that taken care of. I called Samsung and they said there was no recall so I have to go back to Home Shield and see if they would fix it. A... read more
We’ve been in our house for a year and a half and American Home Shield was the warranty that was part of the deal that the seller had. We extended it and now, we’ll be in our second year contract with them. The online interface is good, especially utilizing it from my phone. We've had a number of issues and they've been able to send out someone, so overall it was okay. When our AC was leaking through the ceiling, American Home Shield scheduled Sirius to come and the claim went okay. We had Sirius over the weekend, which was ... read more
AHS did a fine job of getting us connected to a air-conditioning contractor quickly and the company they assign to us was prompt and did a very quick and professional fix
A ceiling fan wasn’t coming on and after I made the claim online to American Home Shield, the contractor took a couple of days to come out. I’m all good with AHS and I have no complaints. We've enjoyed it.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,286 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.