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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,935 reviews
Warren Cole's profile image
Warren Cole 
3 years ago

Responsiveness, problem resolution, professionalism 

Business response:

Hi Warren, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

david morris's profile image
david morris 
3 years ago

you replaced our dryer that had given us problems for 6 months. thank you so much repairman said it had become a fire hazard. 

Business response:

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Tammy Gayken's profile image
Tammy Gayken 
3 years ago

Great Service, Easy to submit a claim and company who have come out to do the work are extremely professional and go over and beyond to help. 

Business response:

Hi Tammy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

samuel a anderson's profile image
samuel a anderson 
3 years ago

answered my needs very quickly, always available 

Business response:

Hi Samuel. It is so wonderful that your repair need was taken care of to your satisfaction. We can't wait to provide you with excellent service for your next repair. 

Jeffrey M Hill's profile image
Jeffrey M Hill 
3 years ago

good response time, good replacement options, excellent customer service. 

Business response:

Hi Jeffrey. Thank you for letting us know about your experiences with AHS. We strive to provide dependable and professional service for our members. We thank you for allowing us the opportunity to do that for you. 

Glenda's profile image
3 years ago

They responded quickly, explained everything, answered all our questions, went through all our options and had the new unit scheduled and installed quickly. Great customer service. 

Business response:

Hi Glenda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Cheryl Dooley's profile image
Cheryl Dooley 
3 years ago

Excellent work professional nice friendly also on time and honest and clean and very neat neat work 

Business response:

Hi Cheryl, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Mario holmes's profile image
Mario holmes 
3 years ago

Great service experience quality results 

Business response:

Hi Mario. Thank you for the positive feedback. It is our goal to provide you with quality service each and every time you reach out to us. Thank so much for choosing AHS. We can't wait to work with you again. 

John G Verbanic's profile image
John G Verbanic 
3 years ago

Very timely analysis of our problem, with a fast resolution. 

Business response:

Hi John, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,935 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.