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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have used AHS for over 30 years. I enjoy the security of knowing my major appliances and inground pool is well taken care of. The service and work I get to maintain my home is fast, reliable and true to my yearly contract.
Business response:
Hi Bonnie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Years ago it was suggested by our realtor and mortgage representative to purchase American Home Shield. Of course, I've seen the commercials, but never considered the expense as necessary. Reluctantly, purchased American Home Shield. 2 years later, unexpectedly we had experienced some extremely bad weather that had ruined some valuable electronics and appliances. Fortunately, American Home Shield reliable service didn't waste any time helping, not with repairs, but replacements. With the reliable, responsible and quick respo... read more
American Home shield has always been there for us. We have three homes covered by AHS. Everytime we've needed them they've been there. From appliances, plumbing, electrical and even our pool coverage, they've been great! We've had so many items repaired or replaced.
Business response:
Hi Ana, We appreciate your feedback and will continue to provide you with great coverage and a quality customer service experience.
The people were great, polite, pleasant and thorough. I didn't care for the website as far as function.
Always get resolution with issues. Great communication.
Business response:
Hi Jennifer. We really appreciate you taking time to rate your experience with AHS. It's always great to hear how pleased our members are with the service we provide. We hope that you contine to use and enjoy your warranty coverage.
I'm historically a skeptic of additional insurance/warranties for cars, homes, etc. Our realtor convinced us to do it. I have not ever had a home warranty. We have been happy with the responsiveness and resolution to multiple issues.
Business response:
Hi Rob, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
My issue was handled promptly. Received service within 3 days.
Business response:
Hi Deidre, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Kind agents, quick solutions, and fair replacement options if necessary
Showed up on time and solved my toilet problems, my dishwasher replacement, my AC tune-up, and more.
Business response:
Hi Frank, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has a 4.8 star rating with 95,903 reviews.
American Home Shield is open now. It will close at 5:00 p.m.