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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our AC is cooling at 55, but not at 70. The technician from Baskett's Repair came and looked at it. He said everything was okay with it. It's running and cooling. He did a great job of checking everything and making sure it was working. Then they came a second time to look at it but it was still doing the same thing, so we didn't know what was going on with it. Other than that, we were satisfied with them. He did his best to do what he needed to do. We've had AHS for three years and my husband is pretty satisfied with them.
Submitting the claim was so easy. After we called Home Shield, ABNation's called us within an hour. I was very happy with that. The tech was great. We thought our filter was messed up and he came out to check it and it ended up not being messed up. He was very friendly and nice, and they took the $100 out and everything’s great. We had excellent customer experience. That was our first time but it was a good first time.
The dishwasher was running on its own and wouldn’t turn off. Then it smelled like something might be burning. I went on American Home Shield's website and filed a claim. It was a lot easier than calling. They sent Wright Appliance Service & Repair. They’re good. I like them. I got a piece that hasn't been fixed yet. They came out on Monday and they have to get a part.I got AHS on one of my houses one time, and then I have rent houses and it really works well with my rent houses because my renters can call. I don't have to ge... read more
We have two air conditioning units, one on the first floor of our house, and one on the second floor. We noticed that the upstairs was getting very warm. We tried to turn the AC on and it wouldn't turn on. It sounded like it was trying to but it didn't. Total Air came out there and they ended up fixing it. They were really polite and very informative in what they were doing. This was our first time having to contact AHS for something and it was a really pleasant experience. They were top-notch. An air conditioning can run yo... read more
Accent Heating and Cooling has been out several times because my heating and cooling unit is a mess. They always were very quick to come out. They were professional and friendly. They answered my questions. So far, so good. My house is staying cooler now. American Home Shield has always been right on top of things. Whenever I submit a claim, I usually get a phone call within just a couple hours. Whoever they set up to come and fix whatever needs fixed calls me by the end of the day. American Home Shield's website is easy to ... read more
My freezer was freezing, icing really bad and my fridge was not getting as cold as it should. The technician from Mr. Fix It Appliance came out and he did an excellent job. He was very thorough and made sure that everything was done right. I highly recommend them. I would get him back again.
We had three sinks that were leaking and one needed a completely new faucet. I submitted a claim to American Home Shield and they sent Carl's Plumbing Services. Carl's called us right away after I called AHS. The techs from there were very professional and they did a really nice job. They were able to cover the replacement faucet under a warranty with Kohler and that was shipped to our house. We called Carl's when it arrived and they set up an appointment. The techs came again and installed it for us. They had great communic... read more
We were having problems with our filter at the end of last year. We were getting sand in the pool. It was from the early 1980s filter. So, the people that came and closed our pool professionally said it probably needed to be replaced 'cause they couldn't even get any kind of replacement parts to fix it. So, we put the claim in and the pool company that closed us wanted us to go through them, but we went through American Home Shield.When Evo Pools came out, he started up the pool 'cause we hadn't even started it up yet 'cause... read more
our blower was out on our hvac unit,as they were repairing that the tech noticed that the heat exchange was also in need of repairs and it was repaired.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,287 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.