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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
- BestCompany (32,787)
- American Home Shield (22,704)
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- Bizrate (11,002)
- Others (16,660)
The service call was performed next day.
Provides essential coverage on products.
Best service for my dollar! It's so worth it for me. I trust the company and the value they bring to the services. i'VE USED THIS SERVICE FOR OVER 15 YEARS IN MY PREVIOUS HOME .Now in my new home . One of my Best decision I've made.
I have had AHS for two years and have used them for 4 problems. In my state AHS doesn't have many service people, but the ones they have sent have been absolutely fine. Am still shocked they replaced my expensive wall microwave and oven.
overall experience has been great and the ease of use
I have several contracts (different properties) with AHS. Requesting service online through my account is easy to use. However, I cannot see online what is needed whenever there is a follow up, such as authorizing some part or service no covered, I have to call the contractor or you to find out the next step. Sometimes I am told that you have not receive the contractor report. It would be nice to be able to see the entire status online. I've gone through the dashboard and everything else to see if I can get a status but don'... read more
I like the piece of mind AHS provides. We had a period of bad luck with our appliances, and AHS’s contractors were promptly there each time to repair the issue. Our refrigerator required replacement, and the claim process was easy to navigate. We opted for store credit towards a purchase at Lowe’s instead of a replacement. The reimbursement value was reasonable, and the electronic gift card was delivered the next day. We’ve had an excellent experience with AHS!
AHS is great and I wouldn't be without it. I'd like to see them be a little faster is all -- that would get them five stars from me. When my AC broke a couple months ago I was dealing with 100+ degree temps for almost three days before a service technician contacted me. Of course, HVAC companies were really busy then, so maybe it wasn't their fault entirely. But I had a similar wait time for a dishwasher repair a few years back. I can do dishes by hand for three days. I was less able to handle the heat. Buying a couple of sm... read more
AHS set us up with a very reliable repair company in a timely manner and they honored our insurance agreement. We very much appreciate their service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 139,747 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.