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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,507 reviews
Kevin's profile image
4 years ago

One of my ceiling fans was not working. I had to replace it. The motor was burned out. New Dawn Enterprises did a good job. They fixed it right then and there. I haven't had problems with American Hone Shield since I've lived in Florida. But We had a couple of questionable issues at the house we had up in Maryland that we thought should have been covered but weren't but it wasn't anything major. I've pretty much had a good experience with Home Shield. Their contractors have all been very professional and knowledgeable and ha... read more

Elmer R.'s profile image
4 years ago

This has been a great experience for me, all the thing that my contact said they would do AHS has done, not only did they live up to the what they said, but it was always on time with experience, quality and on time people. I really love this company! 

Something went out and the electricity was not working in half the house. For our claims, sometimes it’s phone calls and sometimes it's just the online application. This time, we called American Home Shield. SJDI Electric came out and everything has been good since then. This electric company did extremely well and I don’t have a problem with them. But I have a problem with American Home Shield because they haven’t reimbursed me my $100 from another claim. I called twice. 

Robin's profile image
4 years ago

I had a toilet in in my master bathroom that the hardware in it was not filling the commode correctly. The hardware was leaking. It was slow-dripping and it wasn't filling right and then the toilet got backed up. I called American Home Shield and the contractor fixed the problem, so that was great. 

My oven was not heating so I called the owner of my AHS warranty and she contacted them. AHS sent Sears out and they did just fine. Things have been as expected since they came. I'm very satisfied with AHS's contractor. 

James's profile image
4 years ago

All the neighbors called and said, "Hey, you got a pool pump making some screaming noise." I started a claim with American Home Shield online, and they sent ABNAtion. Everything was perfect. My agent recommended American Home Shield. My experience started off a little bit rocky but it's gotten really good. 

Ryan's profile image
4 years ago

Since I bought the house in November, I've had American Home Shield. It was pretty simple when I made a claim with them. I spoke with a very good representative. They sent John Hudgins Plumbing out. I ended up having some really weird heating issues where the heat was inconsistent and the contractor had to check it. They said there was an issue with the water heater. It was leaking. From the time I made the claim until everything was fixed, about a week passed. I was pretty pleased with how everything turned out. American Ho... read more

Alex M.'s profile image
4 years ago

Very easy to use website with quick response time. Affordable service fees as well. 

Tessa B.'s profile image
4 years ago

It took a long time to get a plumber out after I contantacted AHS and stated emergency no water in house. When trying to call back to AHS it was extremely long wait times. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,507 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.