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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,904 reviews
Les Couchenour's profile image
Les Couchenour 
3 years ago

Good service. Annual contract pricing has become expensive. I am Considering switching companies. 

Dorsey W Griffin's profile image
Dorsey W Griffin 
3 years ago

Excellent. Timely response to repair needs. Utilizes quality service companies. 

Business response:

Hi Dorsey, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Rafael Flores's profile image
Rafael Flores 
3 years ago

I've had to use my plan twice. One was a nightmare that almost made me cancel and the other went very well 

Gary Johnson's profile image
Gary Johnson 
3 years ago

Air conditioning leakage of water, repair and out to house in less than 30 minutes. 

Business response:

Good morning Gary, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Laquetta Jenkins's profile image
Laquetta Jenkins 
3 years ago

I think they stand behind their commitment but there were a couple of wrong calls on my end that they did not budge on 

Latarsha Hasty's profile image
Latarsha Hasty 
3 years ago

My experience with American Home Sheila has been wonderful. Very professional. Great Service!!! 

Business response:

Good morning Latarsha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Howard Friesner's profile image
Howard Friesner 
3 years ago

I've had a claim for a Repair on my dryer and we agreed that since I'm in a remote location that they would just replace it because the cost would be too high to get a service guy to my house So after I paid the 75 dollar service fee American Home Shield somebody thought it might be funny to send me a check for $204 instead of the full refund value of the dryer 

Kimberly R. Wrim's profile image
Kimberly R. Wrim 
3 years ago

They always responded to my calls promptly and got the Job done. 

Business response:

Hi Kimberly. Thank you for your positive review. We appreciate you letting us know how well we did in taking care of your repair need. Thank you for trusting AHS as your home warranty company. 

Very Dissatisfied Customer's profile image
Very Dissatisfied Customer 
3 years ago

Some of their contracted are overrated, while some are great. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,904 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.