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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,517 reviews
kathleen a p.'s profile image
4 years ago

I love that the company is always exactly on point with what they offer when you call them for a service. They do exactly what they say they will do. They have provided new replacements to two appliances that failed, and were not repairable. The companies that they contract with have all been outstanding, and the service personnel of these companies have been very polite, professional, and very competent. I would not want to be without American Home Shield! 

Michelle's profile image
4 years ago

A guy from Honesty Mechanical came, explained what he had to replace even before he did it and fixed both toilets with no problems. He wasn't here for longer than an hour and then he was out. I love the service. I purchased this house four years ago and these have to be the original toilets. I was hoping to get a new toilet because the toilets are old, but since he was able to just repair it, I'm fine with that. At another time, a guy came and tried to repair my dishwasher and he wasn't able to fix it. It wasn't his fault th... read more

Doreen's profile image
4 years ago

Pro-Lock did the rekey and everything went well. The tech worked quickly. She was knowledgeable and respectful. I had someone look at my washer and dryer yesterday. The person told me that I'm missing a cord. Somehow in the move, a cord was not attached. So we had to stop from there and I wasted money because the American Home Shield policy wouldn't cover the cord. But the appliance people that came were great. If I had to use them again in years ahead, I would. But as far as what was needed, it wasn't resolved because of th... read more

Michael's profile image
4 years ago

American Home Shield helped me out whenever I needed it. My filter pump seal broke and the contractor came out and fixed it. They did a great job. 

Armin's profile image
4 years ago

My AC wasn't cooling my house really good and to file the claim, I just called American Home Shield and went through a prompt system. It was a short process of charging $75. It was really fast. It was amazing. They said they were gonna contact a company to call me and then within a few minutes, I got a text message that told me this company would contact me to make an appointment. Then South Placer Heating and Air called me within few days and I'm super happy with my experience.One of the good things was that the technician,... read more

Sue N.'s profile image
4 years ago

The service guys Fixed the leak and were pleasant 

Cheryl's profile image
4 years ago

So far, they have helped me tremendously and I would recommend American Home Shield to anybody. If I have a problem, they come out and they repair the problem or take care of it. Sometimes they have to replace an appliance, and sometimes they don't, but the only thing I have a problem with is them answering the phone. I have to hold the phone and wait until somebody comes on. Other than that, everything is fantastic. The service is excellent and I love it. One time, I did a claim for a toilet overflowing and leaking. A guy f... read more

JEROMEWHITE's profile image
4 years ago

Fast courteous dependable service and vendors have not had any trouble been a customer for two decades now very pleased and continue to be a customer with two homes 

John S.'s profile image
4 years ago

Prompt response when a problem is reported 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,517 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.