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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,761 reviews
Shirley Donaldson's profile image
Shirley Donaldson 
3 years ago

I felt air condition guy was very good or doing his job but I found out not true my air conditioning is not cooling the home like I said I don't know now 

Mary Lazcano's profile image
Mary Lazcano 
3 years ago

Not enough knowledge when an international call is answered, English not spoken well. Company plans are great but more training is need it. 

Rick Brasko's profile image
Rick Brasko 
3 years ago

When I had an issue they acted fast and had it repaired that day. 

Business response:

Hi Rick, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Sue Adams's profile image
Sue Adams 
3 years ago

I received a Prompt phone answer and had a very polite operator 

Business response:

Hi Sue, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Liana's profile image
3 years ago

Good! Good experience so far. Second year of signing up, took care of heater and AC issues! 

Business response:

Hi Liana, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us, and we will continue to strive to meet your needs. 

Carmen Hawkins's profile image
Carmen Hawkins 
3 years ago

Prompt response to service requests. Repairs were quickly processed. Replacement appliance options was quickly offered. 

Business response:

Hi Carmen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Nancy Carnes's profile image
Nancy Carnes 
3 years ago

The employees I deal with at AHS are very courteous and well trained. But, I was upset about a recent interaction with a vendor. Wrote my experience to AHS and heard nothing back from them. 

LaTovia Dawson's profile image
LaTovia Dawson 
3 years ago

Prompt service and great customer service. 

Business response:

Hi LaTovia, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jose Moreno's profile image
Jose Moreno 
3 years ago

Because they are very professional and respectful. 

Business response:

Hi Jose, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,761 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.