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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,517 reviews
Sherri's profile image
4 years ago

I had a leak underneath my kitchen sink and I wasn’t sure where it was coming from. The technician that came out was very efficient and professional. He did a great job. He was very quick to diagnose it and make the adjustments. He fixed what needed to be fixed. American Home Shield has been pretty quick to respond with getting my request for service dispatched out to one of their providers. There are different home warranty companies out there and I was with a different home warranty company before but everyone was raving a... read more

Leslie's profile image
4 years ago

The service guy from ATR was fine. He resolved the issue. Something was backed up and it had to be cleared. The guy used a solution of Clorox and that unclogged whatever was going on, and he cleared it out. I also have American Home Shield on a rental property in South Carolina, which was why I got it for my home. 

Thompson R.'s profile image
4 years ago

Had good experience for the first time, so far so good 

Julius's profile image
4 years ago

The wait times were long, but once I had someone on the phone they were expeditious in trying to help in every way they could. 

Monee T.'s profile image
4 years ago

Overall great service. Great contractors. 

Stephanie S.'s profile image
4 years ago

Prompt service and communication when calling about 

Jeanette's profile image
4 years ago

AHS's tech from 1st American Plumbing did what he needed to do. I'm satisfied with my Home Shield coverage. 

Geneva's profile image
4 years ago

Our AC had stopped working completely. The technician that AHS sent had it going in about three hours. AHS did what they were supposed to do and I appreciate it. They did a good job. It took a couple of days for the contractor to get here and to get things done but it was done on a weekend so I can understand that. But I was pleased with everything. It's working fine since then. No problems at all. 

Janice's profile image
4 years ago

American Home Shield's contractor Air Systems Heating and Cooling came out for an AC issue at our place recently. The first time the tech came, he replaced the belt of our unit. He also told me that he didn't know how long that belt would hold. I told him we'd take our chances but then three weeks later, that belt cracked again and something else broke. AHS called Air Systems again and the tech was back at our place that evening. He then told me that I could keep pouring money into the repair of the unit but it's shot. I app... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,517 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.