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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Got online, asked for the service which was easy, got the contractor, called the next day!. got problem resolved!
Business response:
Hi Kelly. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
They are working fast and they are very friendly
Business response:
Hi Babken, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Because they were on time and did excellent work
Business response:
Hi Loisey, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
When I reported a claim AHS was quick to assign it to a A/C company? They were also great about sending updates regarding the claim.
Business response:
Hi Kimorah, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
AHS is very good at honoring there contract service. If an item cannot be fixed they will replace it. They also will send the best rep. to do what they can to resolve any issues, be it appliances or what you have signed up for in your contract.
Business response:
Good morning Joann, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain the excellent standard of service to our customers.
Very easy to use. They are quick to respond and handle issues.
Business response:
Hi Kristin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
I wish I could request who AHS chooses to provide service when I call. It would be good to have a choice of the company! It makes it better for your customers - especially when we have had the provider before! When we develop a relationship with the provider, we feel more comfortable knowing who will be answering the call for service.
Needed to use this warranty on a few occasions. Always quick response and problems resolved quickly and fairly
Business response:
Hi BJL, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Getting customer service assistance is a challenge when addressing a non-standard issue. Getting a live person that can fix or even address problems is also challenging.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,740 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.