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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Atmosphere Heating and Cooling was amazing. Very professional, knew exactly what the problem was, ordered the part and got the problem taken care of immediately. My husband was very impressed. We’re very satisfied with Home Shield.
We've had American Home Shield for over 20 years. It's as long as we’ve had the house we live in. We like that if something goes wrong, we have that service immediately. Over the years, we've ended up using it quite a bit. Our house is a little older, so American Home Shield has been well worth it for us. I had a claim when the AC wasn't blowing cold enough air. Desert Cooling Systems came and did a good job. They found where the refrigerant was low, and they recharged it that same day. They seemed very nice and courteous.
Hutch's Plumbing replaced the outside faucet that was leaking. They tried to just replace the knob stuff and it wouldn't come out, so they had to replace the whole thing, which meant they had to go under the house. So they did a really good job. They also came out quickly after I submitted the claim. All in all, my experience with American Home Shield was great. They're also better than that last provider we had because with AHS, we have a plumber. We didn't with the other one because the one they had was four hours away.
I've had one or two claims with American Home Shield and it has all has been good. Liberty Plumbing came for a service call and that was a very quick fix. The issue turned out to be the fuses that were wrong in the fuse box. The tech was good. It's been a good experience so far with AHS.
We had a plumbing issue where the pipe just burst and it splashed the walls. I made a service order on a Saturday morning and All Hours Emergency did a phenomenal job. Alex didn't show up 'til Monday, but when he came out, he did a good job of securing the issue. He noticed what parts needed to be purchased, went to Home Depot and came back. He was courteous and he went above and beyond. Now, everything is working fine.
I recently had two different service calls. One was for my dryer and the other was for my AC. I was kind of nervous with both wondering if the techs being sent would be experienced and able to repair the items with one call. I was pleasantly surprised because both were very knowledgeable and knew exactly what was needed to be done. My A/C had gone out on Tuesday evening and I put an online request that night. Wednesday morning the A/C company called and sent a tech out first thing! What a relief as we were approaching the Ju... read more
American Home Shield sent Rick's Appliance for the refrigerator. It would drip water to the bottom of the freezer and then ice would form, and when it would start melting, it would drip outside the refrigerator. I called AHS to submit a claim for it and the rep I dealt with was helpful. He said that I would be contacted within 24 hours by the contractor. It didn't take that long for them to call me. It was good service. I'm very satisfied with AHS. Up to now, we've had no issues. They usually get everything resolved soon.
The refrigerator claim went through very smoothly. I did it through the phone. I'm not that tech-savvy with the computer. However, that was the first one that I had to wait a while for the contractor to respond. But I'm quite pleased with their work.
Technician was outstanding in every regard. He was on time, professional, knowledgeable and tidy.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,383 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.