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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,373 reviews
Rhonda's profile image
4 years ago

We live in two states. We own a property with our son in Oklahoma. Also, our son co-owns the home with us in Baton Rouge, which was where the problem happened with the air conditioning. We just made two or three payments on our account when the unit went down in our house. We have been with Home Shield for just a few short months, but when we called them, they replied promptly and were very polite. Lasseignes Heating & AC came out, made an inspection and filed their report. They took care of us very well. They put in even a ... read more

Jamie H.'s profile image
4 years ago

This is the 3rd time I have had to use my home warranty in the 6 years of owning my home and each time the experience has been above and beyond my expectations! The response is always quick and as a single woman it has been well worth it to me and comforting to me to know that I will be taken care of in a timely manner and with such great service. 

Eric's profile image
4 years ago

Comfort Pros came out for two separate issues. The first of one was for the air conditioning upstairs. It was really hot on a 90-degree day and it was super humid up there. The air conditioner was doing nothing. So the tech came out and looked around it, added a couple of ounces of Freon, did a couple of tweaks and then he left. It seemed to work, so that was good. Then a couple of weeks later, the same guy came out for the evaporator pump. Apparently, it was clogged so instead of going into my drainage, the water was going ... read more

Scott's profile image
4 years ago

American Home Shield is usually good. But sometimes when we call, it's two weeks before they can get somebody out. So we had to call them back and they would look for somebody else. People would want them sooner and they should try to find those people. Otherwise, they've been very helpful and they get everything done. The technician from Lund Heating did a great job on our AC. Unfortunately, at the time, he was swamped. So, he came out a day later than he thought, but he kept in contact to let us know what was going on. It ... read more

Gregg D.'s profile image
4 years ago

Great Professionalism and dependable and we will not be without AHS. 

Susan's profile image
4 years ago

We've been in this house a year and we've had American Home Shield since we moved in here. We also had it in our previous house for 3 or 4 years. They could find more contractors in the Gillette area. But the contractors have been great, especially the young man with the garage door that wouldn't open. He fixed it and it's running perfect now. He was here right on time, was dressed professionally, and did a professional job. 

Emory B.'s profile image
4 years ago

Contractor on time very excellent service Timely repair never had to wait more than 2 day for service clean up after job was finished. Call for services answered right away. 

Edith's profile image
4 years ago

The temperature gauge in my JennAir oven wouldn't work. When you turn it on, it was on. There was no up or down. They had the model number and they checked it and said there was no replacement part for it. So they would replace the oven. It was wonderful service. J.B. Hunt delivered it right to the front door. It was three days before they came out to install it and everything was fine. The oven works fine and we're happy. It's better than the other one because it's new. I had two to three different instances since then and ... read more

Sharon's profile image
4 years ago

We had someone come to my house because my ceiling fan started not to work all of a sudden. I thought it was gonna be so expensive. The tech came out and he said that it was really gone. He actually had one in and he was able to get me one and it was no cost to me. It was a win-win and it was wonderful. I've had this now for three years and it's running like a champ.My granddaughter and her fiance and a brand-new baby had nowhere to go so they came in to live with me. Then the bill I got from the water company was three time... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,373 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.