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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My first warranty c Kc aim with AHS. I was impressed. Same day appointment & resolution on my dryer. If this is how they do business I'll renew next year as well. Very satisfied with ******************* as well.
American Home Shield's contractor, Gaithersburg Plumbing had to come out twice for a garbage disposal issue. They could have come out with the right part to seal the sink which they didn't do. So, it started to leak again. They came with the right part the second time and everything is fine now.
The two ACs that were bought with the house were not turning on and originally, I filed my AC claim online, but I only had the option do choose AC. I wasn’t able to say one or two. I had to call AHS and tell them that there are two and to put it on the call. The contractor was only able to come and fix one until AHS did that. However, it was pretty easy filing my claim. Then one of the ACs ended up having a leak, so the contractor came back in a very timely manner and fixed it. About four months ago, the furnace wasn’t worki... read more
AHS did a great job handling my claim. They worked quickly to get a technician to my home. Mind you.....this happened in the middle of the Covid19 health crisis. The technician they selected was knowledgeable, professional, and friendly.
The refrigerator was making funny noises and there was a little water on the floor. So, I called American Home Shield. I went online and the contractor showed up. The refrigerator wasn’t working like it should and he fixed the problem. It was fairly minor and we wanted it done. They did an excellent job.
I was very happy with AHS. I had a call for my dishwasher and another for a faucet leak, but neither one was covered for some reason. Then I made another appointment because I had a problem with a faucet in my shower. The guy that came out to check the dishwasher said that he couldn’t do another call because I hadn’t requested two products to be looked at. He looked at the issue but said that he couldn't fix it unless I made another appointment. I did and asked for the same guy. He came and fixed it in around 15 minutes. I h... read more
I would have appreciated having been able to speak to somebody but the automated processing worked out okay. There was no person to talk to. It was all automated. When Nice Air Conditioning came out, it was a good experience. I would recommend them and American Home Shield. Everything was done in a timely fashion. I was very happy.
I had made a claim several years on my air conditioning unit that's underneath the house. Whoever put the thing in ran the drain line through the foundation wall and it came out in the dirt. You have to dig it up to find it. I asked the guy if it was the way it was supposed to be 'cause I know you can sit there and watch it drip. He said it wouldn't hurt it. I asked, “Well, you don't think you need to dig it up?” And he said it was not his thing. I thought it was strange because he was supposed to be fixing it. Albeit there ... read more
We had a claim for a stove. When you open up the door, there’s a double-pane glass on it. The inside glass was cracked, and the outside glass was still intact. The tech came out here one day, and everything was clean. He let us know when he called and said, “I’m not gonna have the parts. I’m gonna have to come out there and see what’s wrong." He'd be ordering the part and coming back. But he already let us know upfront he was gonna have to come out here more than once. Everything has been fine since they’ve been out. The ove... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.