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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,919 reviews
Lisa's profile image
4 years ago

Very responsive every time I’ve needed them 

Business response:

Hi Lisa, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

P Scheinberg's profile image
P Scheinberg 
4 years ago

Very responsive. Providers are of good quality and punctual. 

Business response:

Hi P, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Georgianna DeMory's profile image
Georgianna DeMory 
4 years ago

One situation and the response was quickly, the professional person they sent was exactly what I was looking for. He address and corrected my problem. The first time I called was an issue of removing one old washer and connecting a new one. That was in January and I wish I would have gotten the same person to schedule, but he said they could not schedule it. There was no explanation for it except no. As a result I had to hire a dishonest plumber who cheated me on price and stated he did more than he did. I disputed his work ... read more

Business response:

Hi Georgianna, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Mr T R's profile image
4 years ago

Fast reply , customer service very good, prices for service very good 

Business response:

Thanks for sharing your experience. 

Annette's profile image
4 years ago

They always make sure your problem is fixed 

Business response:

Hi Annette, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Sean's profile image
4 years ago

They are willing to work with me on finding a vendor. I live in Key West and finding good companies can be a challange. 

Stephanie's profile image
Stephanie 
4 years ago

Great company and when an item cannot be repaired it is replaced with a like item. 

Business response:

Taking care of our members is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day. 

Gary Cooper Jr's profile image
Gary Cooper Jr 
4 years ago

Best company to work with always get my services on quickly 

Business response:

Hi Gary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Cathrine Bahn's profile image
Cathrine Bahn 
4 years ago

Problems with oversees customer service twice already. I was so irritated! It took over a week to get service. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,919 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.