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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We needed to put the air conditioner, and when we did, the one of the first floor did not work. Only the one on the top was working. When the guy from A & R Complete Service came, he said, “Oh, it's just this cable.” He was here for 15 minutes, and he did well. Having a home warranty is good. American Home Shield responds quickly.
I had a leak in my toilet. I filed a claim and the contractor came fairly quickly. He was really good, very thorough and knowledgeable. I enjoyed him. Things have been going good since and I'm not seeing any issues. I'm happy and satisfied with AHS.
Someone referred American Home Shield to me. Their contractors were great. Communication was great as well. Stockdale came out last week and they were very quick and straight to the problem. It took the servicemen about 20 minutes to get the problem fixed, so it was great.
Tech Contracting and Maintenance came out for my recent claim to AHS regarding my plumbing issue. The tech crew was very professional, took the old heater out. They knew what they were doing and I was perfectly satisfied. AHS has a nice, streamlined system when I submit a claim. It’s easier to make than a doctor’s appointment, that’s for sure.
I purchased my home a year ago and I just renewed my policy with AHS. In the past, when I've purchased homes, I always request that the seller provide AHS warranty and I'll definitely use it this year for this home so I renewed. The repairmen provided really good service and identified the issue and fixed it. And they arrived on time, they complied with COVID-19 guidelines.I also had AHS I have had them come out twice for my water heater. Both different plumbers have said that it's on its last legs. The last plumber said it ... read more
American Home Shield's contractor, Arctic Cooling Pros came and replaced my coil up in the attic. A week after that, I heard it stop. They came out again and found that a wire had come loose and it shorted out something. They fixed that problem in about 10 minutes and everything has been good since then. AHS took care of my problems. For my claim, they referred me to Arctic Cooling Pros with a choice among several companies I could have picked. Artic Cooling Pros was terrific. They got us fixed up and back in line.
I was very impressed with American Home Shield. On our first issue with our pool the company could not fix the problem. American Home Shield promptly sent out a company that fixed the issue. The staff was amazing. Very patient, understanding and supportive. Will recommend to family and friends looking for a Warranty company.
American Home Shield is great and we're very happy we have it. It comes in really handy for us. We've been renewing it for the last four years and we've recommended them to other people too. We have two issues going on right now. One is the sink and one is our freezer. I was notified for the sink part, but not the freezer part. My husband was. We were surprised that I was getting text messages for one service then my husband was getting messages from another, for the different service. It was the service provider who was tex... read more
The ice dispenser was not working properly and it was causing a frost buildup all over the refrigerator. I called Home Shield and everything was good with their rep. Beyer Appliance Service came out and the tech had a mask and booties on. He was very careful and he did a very thorough job. But I had a garbage disposal claim and the replacement wasn’t as good as what I had. I’ve been told that there is one other company that I could try that replaces with the same quality that they take out. I am kind of weighing that, going ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.