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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AC unit had loose wires and the thermostat was set wrong. The guy from Ice Man Cooling and Heating was professional and on time. He seemed to know what he was doing and took him half an hour to resolve it. He was very good.
So far, AHS has been great. Their claims process is easy. You just call them and they send somebody for one flat fee. When something went on with one of the breakers in our circuit lock, the contractor came the next day.
The air condition was not working and Cote's Mechanical did a temporary fix. Then, they went and brought back a motherboard or some sort of thing that was messed up and it is fixed. It was timely.
Great service that is easy to use, affordable and worth the investment. When you need to file a claim they are quick to help Get you back on track.
Ray's Heating and Air did some work, and they were awesome and very courteous. They're good people. There was an issue that it was replaced and it definitely improved my day to day. They did a great job. If you're purchasing a house and had a home warranty to go with, it would be good to go with American Home Shield. They've been great so far and I'm very satisfied.
I like the versatility of submitting a claim with AHS. It’s according to the urgency of the matter, and you just wanna feel comfortable talking with somebody. And sometimes, you just can’t wait on for a while and just go online. The call is not bad. But if the call is going to be held up for a while, then they may need to just get to the online service. But if we have a problem, we feel confident that they’ll answer the call and they’ll come out. Recently, we had a leak in the bathtub faucet. Hers & His Plumbing came out. At... read more
I have now used American Home Shield for three years. In that time, I have had my refrigerator and dishwasher replaced for $125 deductible. I have also had my air conditioner worked on twice, washer machine once, oven once, and garage door twice. The warranty pays for itself. All contractors have been great and reliable.
We had three dead outlets one time. I was working in my backyard with a power tool and I couldn't get electricity to it after a while. Submitting a claim to AHS was simple. They sent State Electric Company to do service at my place. With the way my house is wired, there is a GFI switch from the sprinkler system. Once the tech flipped that switch, all the power returned. The tech also checked a few things to let us know where we were. Everything went fine.
Ace Plumbing replaced my garbage disposal for me. It went out. The service guy showed up the first time and looked at it and said, “You know what, this is a ¾-horsepower engine, so we have to order a special one for you. We can’t go with the standard one off the truck at ½-horsepower. And we’ll contact you.” They called me back a few days later and said, “Okay. We have one coming in and we’ll be over on Monday to install it.” They came over the afternoon and installed it.I submit my claims to American Home Shield on the phon... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.