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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Integrity Air Conditioning did a very good job, so we’re back in a habitable home now. It was 85 degrees. But the only thing, and that’s not their fault, it took almost two weeks to get the coil from Trane. I don’t know where they shipped it from. We got through it all right, but it was not fun. Integrity Air were very professional, though. They identified the problem right away, which my regular service did not. They identified something entirely different. I've used American Home Shield once or twice and it’s fine. Submitt... read more
I'd rather talk to Home Shield when submitting claims. It's hard to deal if I have to get on the computer. My hand shakes from taking chemo. I can't do the keys and get that right. But it's hard to contact them. I’ve been with them for 15 years and they went down. Other than that, I’m satisfied with them. I had an electrical issue and the tech from MM Electrical came in and assessed the problem. He told me he would be back in two weeks, but he called and said he would be back the next day. And came back and fixed it. He did ... read more
My first claim was for my refrigerator's ice maker. However, they’re still ordering parts. I’ve been waiting for the parts for over a month and it has been a little frustrating. But I understand the situation we’re in so I don’t think it’s necessarily the contractor’s fault. My second claim is for the AC. Complete Air Mechanical was very professional and on time. They came, assessed the problem, and took care of the problem. I would use them again in the future.
I'm a Realtor and keep up with the home warranties, and I heard that AHS was really good. They are very quick and professional. I have two refrigerated units, and one of them wasn't blowing enough cold air. It took about a day or two for the tech to come out, which wasn't too bad. He was wonderful and explained everything. He said that it just needed some Freon. He put it in and so far, so good. He said to give him a callback if he needs to come back.
With American Home Shield, I can call them and get somebody out. Majestic Custom Heating and Air was great. My furnace wouldn’t shut off and their tech connected something that was in there. Everything’s working great and I’m very happy. I would recommend him the tech to anybody. However, it’s getting a little expensive with AHS. I’ve been thinking about canceling. I gotta pay 50 bucks a month and I’ve had them out to my house twice in two years. I don’t know if it’s worth it for me to have it. Most of my appliances are bran... read more
Fast answer, rapid solution, low extra cost.
I've had no difficulty submitting my claims to AHS. Everything is seamless and everyone has been very courteous. Wind Bender previously came by and noticed that our kitchen faucet was old and needed to be replaced. There was also something was leaking in the basement. They were very courteous, quick, and took care of everything. It was perfect. I've had about two other claims in the past and got the locks changed. My experience has been the same for both of them. If other homeowners are considering a warranty, I would defini... read more
I had an electrical problem and the technician from Ideal Services came out. He did a really good job. He found the root of the problem, fixed it within about 10 to 15 minutes, and he was out. Overall, I like American Home Shield.
The oven wouldn’t turn on. The technician came in and he saw that we had a serious problem. He checked all the knobs that we were expressing to him that sometimes it won't come on. Then about half an hour later I turned it on and then we were having other problems with it. He checked out everything and said there’s nothing that we can really do so he is looking into having a replacement. AHS sent everything to us for me to choose from within the price range of the one that I had. Within a week’s time I got a new one. The peo... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.