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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hopwood Electric came out and it was great. Initially, I called American Home Shield and they scheduled something. They let me know who was going to be taking care of the problem then Hopwood called me. They gave me the first available appointment and showed up within a couple of days. We told them what happened. They went to the panel, located the problem and replaced the part that was causing the problem. They were here for a very short period of time and the issue was taken care of quickly and efficiently. It was perfect.
There was one small part on the AC that the tech from Piedmont Mechanical thought should be replaced. He took care of it quickly and he was really good. It was done in an hour.
Having both my washer and dryer repaired on the same day was fantastic. AHS is on top of things. I am a happy customer. They have contracted with a great repair company. Keep up the good work AHS.
My recent claim with AHS was great. Pamela’s Plumbing came and did exactly what I told them to do. They were respectful, helpful and professional. However, AHS needs to get somebody on the phone that I can speak with that speaks English well. But they send people that are professional and courteous that know how to respect your home and they do come out and fix the work. That’s the biggest thing.
The dishwasher didn’t work. After I first made the contact to American Home Shield, then there was a contractor assigned, and then I got a note saying that I'd be contacted within 24 hours. Dan’s Superior Service came out. The service was great and very timely.
Coffey Plumbing came out to check out my water heater. It wasn't giving us hot water. And the water that was coming was brown. They were excellent. They switched out the heating element, top and bottom. The top one was rusted and broken. Everything's been perfect since then. AHS is a great company as well. It's worth the money.
Hospitality Heating and Air did well. It’s just they had to come out three times. They found a board outside that was shorted out, so the technician replaced that board. Everything worked well. And then, the next time he came, he said, “there was a board inside that was shorting out the outside board,” so he replaced the inside board. And it went fine for about three days. And then, it stopped ticking in. I called them back and they sent somebody else out to put a new set of eyes on it. And it seemed that a fuse that was on ... read more
My condenser for my Carrier air condition unit was making some very loud, odd noises. I went online first, and then, I made a call and placed a claim. Three days later, I had a technician. It was fairly easy. The technician, Richard, came out, did some testing and realized that the capacitor on the condenser failed and was not putting out the right voltages so he replaced it. We turned it back on and it worked. I’m in Tucson, Arizona. We were hitting 100 at that point. I was happier than a clam. I like it so much at this poi... read more
Emerald Appliance came out for our dishwasher and our oven back in February and they were very good. The dishwasher has been an ongoing thing, though everyone tells me that it is in very good shape. It's doing what it's supposed to, with the exception of some soap crystals still being on there. I'm the opposite of handy and I can only go off of what everyone else tells me. But of the different vendors who have been out to our house, Emerald had the most thorough follow up, which I was impressed with. The tech called me back ... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,450 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.