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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,450 reviews
Jerry's profile image
4 years ago

We've been living in this condo (it's more like a townhome) going on two years and American Home Shield has been great. When we first got here, there were some AC problems and it's not great to have AC problems in Florida. I called, and the people that came out were phenomenal. Recently, my dryer ran, but it did not heat up. I called American Home Shield, spoke with a live person and they were quite helpful. They told me that the service would be on a Monday. Cooper Appliances & Repair came out to work on my dryer and they w... read more

Cassandra's profile image
4 years ago

AHS handled my claim well. They were very prompt in getting contractors out to fix the problem, which I appreciate. The contractor came in, fixed the problem really quickly, cleaned up, and headed on out. They only did everything they needed to do. 

Adam's profile image
4 years ago

Never owning a home before, we know a homeowner's rule is things are going to break. Things are going to go wrong. So, we wanted to make sure that at least we had a bit of coverage in that regard. Our kitchen sink was leaking. I couldn’t figure out from where. It was flooding under the sink pretty bad. It turned it was coming from the extension hose, like when you pulled the nozzle out if you need a little extra slack, and it was just running right down into there. J & A Plumbing and Rooter's tech tried to find the replaceme... read more

Melinda's profile image
4 years ago

South Placer Heating worked on our AC. They were good and everything went fine. We also had a claim with our water heater and the tech had to come back three times. It was a little frustrating at first but eventually, it got fixed. With AHS we get somebody out pretty quickly. 

ALBERT B.'s profile image
4 years ago

The service man was right on time and was done in a timely fashion. Was very impressed with the accuracy and quickness of his diagnosis. Sincerely, Albert B 

Gwendolyn's profile image
4 years ago

I love American Home Shield. I called the AC in when it wasn’t getting that cold. I talked to a live person and she was good. They sent World Class the order and they are the best. James came out and he is so sweet and nice. I love him. I told him when I get my new air condition put in, I want them to put it in. He always comes. Every time he came out here, did something and left, it worked good. 

Rapp’s Heating, the contractor, came right away and did some work in the bathroom. The technician was very professional. Since then, things have been going great. 

Trula R.'s profile image
4 years ago

Dependable, Professional, Great technications, affordable 

Zach's profile image
4 years ago

I prefer doing claims online. It’s quick. However, American Home Shield is slow to process the deductible. They had Professional Appliance come out for my claim and they were good, but the $125 fee didn't go through for a couple of days. Still, I read reviews and AHS appeared to be the better one. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,450 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.