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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick response to our needs to get our refrigerator fixed. Once it was determined it was not fixable, the communication was great about working towards a replacement.
Business response:
Karen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
What I don't like is that the price has gone up over the last 20-30 years ...imagine that :-) What I do like is that AHS has been worth every penny for us. The service has been prompt - even when the contractors had issues with the fix on a couple occasions. The service calls were easy to make, the contractors were quickly dispatched and friendly and informative - and not ever condescending to a woman - which should be the norm, but often isn't.
Business response:
Karen, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Overall very professional!! Great skills
Business response:
Kenneth, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Business response:
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
We have had American Home Shield (AMS) for over 6 years and have found them to be responsive and equipped with the resources to cover our household's major appliances at every turn. In full disclosure, at first, I thought it was cumbersome to get issues resolved, but as an engineer, I could see how AMS retooled several front-end processes and we have never had a hitch in getting a technician to accurately assess any potential problems and respond rapidly to them resolved. From our Central AC compressor and associated electri... read more
Business response:
Dear Eric, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah
Timely response and always able to reach with an answer.
Business response:
Percell, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Claim filed promptly. Good company teferral
Business response:
Dorothy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah
Price often does not reflect actual value. Appointment times can be slow.
Business response:
Nicholean, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah
Quick service and quality service I recommend American home shield
Business response:
Melvin, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,922 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.