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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,410 reviews
Kenneth Coleman's profile image
Kenneth Coleman 
a year ago

Overall very professional!! Great skills 

Business response:

Kenneth, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Robert's profile image
Robert 
a year ago

Business response:

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Eric's profile image
Eric 
a year ago

We have had American Home Shield (AMS) for over 6 years and have found them to be responsive and equipped with the resources to cover our household's major appliances at every turn. In full disclosure, at first, I thought it was cumbersome to get issues resolved, but as an engineer, I could see how AMS retooled several front-end processes and we have never had a hitch in getting a technician to accurately assess any potential problems and respond rapidly to them resolved. From our Central AC compressor and associated electri... read more

Business response:

Dear Eric, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Percell Whitaker's profile image
Percell Whitaker 
a year ago

Timely response and always able to reach with an answer. 

Business response:

Percell, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Dorothy's profile image
Dorothy 
a year ago

Claim filed promptly. Good company teferral 

Business response:

Dorothy, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Nicholean's profile image
Nicholean 
a year ago

Price often does not reflect actual value. Appointment times can be slow. 

Business response:

Nicholean, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

Melvin Thomas's profile image
Melvin Thomas 
a year ago

Quick service and quality service I recommend American home shield 

Business response:

Melvin, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Joyce's profile image
Joyce 
a year ago

There was a price increase and a reduction of coverage that concerned me. Was not given much notice if any, I don't remember, but overall their service has been good. I have received top quality service except for one incident which was corrected without additional cost. Communication regarding service requests and issues has been good. 

Business response:

Dear Joyce, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

anthony furman's profile image
anthony furman 
a year ago

Very helpful!!!!!! Worth the money....... 

Business response:

Dear Anthony, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Kim 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,410 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.