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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,571 reviews
Eleanor's profile image
a year ago

The technician was nice and very efficient. 

Business response:

Eleanor, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Teri's profile image
a year ago

I like the fact that I save money. I do not like the amount of the service fee. 

Business response:

Teri, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Lola McLeod's profile image
Lola McLeod 
a year ago

Wonderful service! Fixed problem! Everyone was pleasant and professional! 

Business response:

Lola, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Anthony Johnson's profile image
Anthony Johnson 
a year ago

TOO LONG OF A WAIT FOR SERVICE; TOO MUCH FOR SERVICE CALL, TOO MUCH PAID PER MONTH FOR MINIMUM COVERAGES ON AVERAGE HOME REPAIR NEEDS. 

Business response:

Anthony, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

randall belbeck's profile image
randall belbeck 
a year ago

I like American Home Shield coverage, timeliness, and professionalism. Occasionally I have difficulty understanding the AHS rep but each is more than willing to assist with a service request even as I wait on the phone. Furthermore, I have used at least one of their utilized vendors for additional work at a great price. 

Business response:

Randall, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Ray McDonald's profile image
Ray McDonald 
a year ago

Excellent support from the AC / HVAC vendor. Thanks! 

Business response:

Ray, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Cathleen Patterson's profile image
Cathleen Patterson 
a year ago

Good service but very difficult to reach by phone. 

Business response:

Cathleen, I'd like to thank you for bringing this to our attention. I apologize for the difficulties you've been experiencing and would like to discuss this more. Feel free to contact me at bestco@ahs.com. Sincerely, Mariah 

Lori Taylor's profile image
Lori Taylor 
a year ago

Professional, friendly, and helpful. AHS acted quickly to schedule a technician to service my appliance. 

Business response:

Dear Lori, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Karla Duren's profile image
Karla Duren 
a year ago

Prompt problem solving-no haggling or issues just solutions -very happy with this service! 

Business response:

Karla, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,571 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.