American Home Shield's cover image

This profile has been claimed by the business owner or representative.

American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1139,827 reviews
Marcia Smith Anderson's profile image
Marcia Smith Anderson 
a year ago

Great service so far and quick turnaround 

Business response:

Marcia, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Michael Lay's profile image
Michael Lay 
a year ago

American Home Shield recently put me win touch with an effective A/C service company after my A/C unit stopped working - we later found out due to a clogged drain line, which the service company's technician fully corrected within an hour, giving us relief after several days' "down time". Good job, American Home Shield 

Business response:

Michael, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah 

Steve Murray's profile image
Steve Murray 
a year ago

Very East to put in a Claim. An excellent Appliance Repair Company and Repairman. 

Business response:

Steve, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Taka Yasuda's profile image
Taka Yasuda 
a year ago

Some agents are not professional and not helpful. They are almost disrespectful. However, some are extremely helpful. It is hit or miss service. One year ago, I tried to cancel the service due to extremely unprofessional and disrespectful experiences with agents and vendor, but were convinced with an extremely helpful agent. I used AHS again lately, and I experienced a same thing. Helpful and extremely genuine agent and lying and disrespectful agent. I am considering to cancel the service. 

Business response:

Taka, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah 

Federico Cruz's profile image
Federico Cruz 
a year ago

Good service. Solve promptly. The time gap to repair is ambivalent. 

Business response:

Dear Federico, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Kim 

Jeri Bryant's profile image
Jeri Bryant 
a year ago

Business response:

Dear Jeri, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Tammy's profile image
Tammy 
a year ago

We are always satisfied with the time frame of our problem being solved 

Business response:

Tammy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

Stevie B's profile image
Stevie B 
a year ago

Easy to place request, quick response and updates, issues have all been addressed to my satisfaction, except the random leak of my dishwasher. 

Business response:

Dear Stevie, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah Please provide your contract number. 

Jiml's profile image
Jiml 
a year ago

Attention to problem and service provided 

Business response:

Jim, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 139,827 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.