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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.893,571 reviews
Debbie McNeil's profile image
Debbie McNeil 
a year ago

Wish my spigot out back was covered under plumbing. Service people have been very kind and helpful. Communication has been good. 

Business response:

Debbie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Daniel's profile image
a year ago

American Home Shield immediately addressed the issue with my dryer and is replacing it since it cannot be repaired 

Business response:

Daniel, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Sarah Alonzo's profile image
Sarah Alonzo 
a year ago

Quick to respond. Most claims have been resolved but last one left my situation incomplete. I was not able to get the answers I needed. Had to find an alternative on my own. 

Business response:

Sarah, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah 

Nicole's profile image
a year ago

quick and easy - HVAC tech was very professional and efficient 

Business response:

Nicole, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Heidi Hommel's profile image
Heidi Hommel 
a year ago

The repairs are done in a timely manner. 

Business response:

Dear Heidi, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Kim 

Jill's profile image
a year ago

I recommend AHS to everyone! They are always helpful and polite! 

Business response:

Jill, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah 

Necole's profile image
a year ago

I like the efficient service rendered. The competent customer service representatives. 

Business response:

Necole, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim 

Nancy Harrington's profile image
Nancy Harrington 
a year ago

Liked the service, quick and continuous communication throughout the service 

Business response:

Nancy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Kim 

R P's profile image
a year ago

I appreciate the coverage but paying for each claim ( $100 per call) is ridiculous and exorbitant 

Business response:

Dear R P, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 93,571 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.