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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The refrigerator wasn’t that cool and it was getting warm and I submitted the claim for it online. It took three days for the technician from B-Cool Heat Air and Appliance Repair to come out and he said that he had to order a part. He came back the next day, which was Saturday. He had to use some kind of heat gun to mess something and then he replaced some part. The refrigerator had been working okay until two days ago and it got really warm again.
Coastal Maintenance was awesome, quick, informative, and fixed the problem that day. We also had our house rekeyed after we moved in. They came out quickly and rekeyed everything, but we needed a deadbolt replaced. The guy took the deadbolt with him, told me he would rekey it and put it out in the mail the following day. That was back on March 15th and I still haven’t received my deadbolt. I’ve tried contacting them multiple times and they haven’t got back to me. I’m not very happy with them. I'm going to call American Home ... read more
I had a claim for my dishwasher and the contractor was able to fix it. They were great. Submitting claims with American Home Shield has been fantastic. I've never had a problem with communication. I started doing the claims through the website, and that’s even better because I don’t have to wait for a representative. I just do it through the website, they give me an appointment, and I've never had a problem. I would strongly recommend AHS to homeowners because many appliances are covered, and if they ever run into a problem,... read more
When I started my pool for the new year, the pump wasn't working. I sent in a claim to American Home Shield and then they got ahold of Shocker and they came out. It was a pretty easy symptom to recognize that the pump wasn't working. It had seen better days. Shocker got ahold of American Home Shield and they got the okay to order a new pump. They brought the new pump out, replaced it in about an hour, and everything was good to go. They did it pretty quickly. I've dealt with Shocker Pools many times being a pool owner. I hav... read more
My garage door opener completely quit working and when I submitted the claim, American Home Shield dispatched the garage door company, Overhead Door Company of Wichita. It was only two days before the tech actually came out and after 15 minutes, he told me that the whole opener mechanism system would have to be replaced. He said he would have to come back the following day and do it. I told him that was fine and since he’s been back out, everything has been good. I'm completely satisfied.
I had an issue with my AC and I submitted a claim to American Home Shield. Their contractor, Element came to do the repair and the techs were great. There was a short circuit and they turned on the switch. Things have been working great since.
My air conditioner stopped working one time. I called and submitted a claim to American Home Shield and somebody called me back. Heritage Air & Heating LLC was out at my place the next day. They were very efficient and they fixed my condenser immediately. They were very informative and super nice. So far, I've been perfectly happy with AHS.
I requested the service from American Home Shield that morning and it happened the same day. So, that was really helpful and it was handled very well. It was a super good, quick and easy experience. I’m very satisfied.
Throughout the pandemic, dryer and then our stove went out. And for whatever reason, every time I put in a request, it has always been All In One. They’re super nice and very professional. When they say they’re gonna be there, they’re gonna be there. They tell you straight up, “This part’s gonna take two or three weeks,” like with our stove. But they also said that they'd do everything that they could to get it out here quicker. My wife said that they were so respectful when they came in. They also put on their shoe covers i... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,481 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.