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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I signed up with American Home Shield, that person was good. The technicians from Douglas Mechanical were awesome as well. They were really knowledgeable and there was good communication as far as everything goes. The initial phone call to set up for a technician to come out was not bad too, but when the air conditioner guy was out here, there was a separate issue with the furnace. I had to call back to set up another appointment and I told American Home Shield I wanted the same people out here because they already came... read more
When we bought our home, the appliances and things in it were already under warranty through the previous owner and then we just extended it. After I talked to someone at AHS to submit a claim, the next thing I know I had an email that the person was gonna come out. When Steve, the contractor, called me to schedule the time, he knew that the issue was. Our refrigerator's fan kept running and it got louder and louder. He had to get in there and get all the ice out of it. The ice was keeping the fan from really turning around ... read more
I talked to somebody from Home Shield on the phone. Everything about that and when the contractors came out went well.
I've been with American Home Shield for more than five years. I like that they’re prompt and they get the job done. Usually, I go online and put in the claim, then within 20 minutes, I get a text from them that somebody will be notifying me shortly, and then they notify me. I told several people about AHS.
My washer and my dryer were malfunctioning. It was easy to submit the claim and American Home Shield was very accommodating. My dryer gave me problems first so I called Universal 1 and made the appointment for it, which was no problem. In the meantime, I was walking by my washing machine and I noticed it was sounding differently and it wasn’t washing proper. So I called the contractor back and told them my washer was acting up too and asked if they could do both things. They said yes and didn’t charge me extra. So the one vi... read more
We’ve used American Home Shield for a few years now and we’re very satisfied with them. Recently, the microwave turntable stopped turning, then our ice maker was leaking and spitting out ice and the water was leaking through the system. We called the claim in. They said they would assign somebody to fix it and that I would hear from that person. That person called and set an appointment with me. Two or three days later, Home Choice Services showed up and found the problem but couldn't fix it. They had to order parts and then... read more
American Home Shield acts on the request fast. The contractors need to improve their quality of work, but overall, my experience has been good.
The hot water heater had broken and was not heating water. And so, we made the claim to AHS. They assigned a company to us. But that company wouldn’t travel out to our area, so AHS sent a new company to us. It was Four Guys. Four Guys came out, realized they couldn’t repair the older hot water heater and put in a new one. They were great. I would recommend them to everybody. AHS is excellent and very helpful as well. We appreciate their service. It’s great.
When my toilet was rocking, I made a claim online and the site was good. Legacy 4 came in three days and all was good too. Overall, it’s all great.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,630 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.