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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a plumbing issue recently and Adam’s On-Time Plumbing & Water Heaters, one of AHS's contractors came out to do service. The tech fixed my issue and did a really good job.
I filed a claim and within 24 hours I was in contact with a contractor. They came out, inspected the furnace and within a week I had a working furnace. I was very happy and impressed with how quickly and easily things were taken care of. I’m very happy I listened to my sister and went with AHS! I will definitely recommend all home owners to get AHS! Thank you for being there for me and my family!
JT Ultimate Pools came for the lift pump, for the cleaner. It tripped the breakers and was cutting off all the pool equipment. It was turned on from the inside. I finally went out there to see what was going on with it, and my son turned it on and sparks flew out of it. The technician couldn't have been better. He had a lift pump on his truck and did the repair right then. American Home Shield has been real good this time. The only problem I've ever had with them was when my pool heater went out. It took them about almost 10... read more
American Home Shield was a company that treats you the right way. I've had an issue with the washer, the dryer, garbage disposal. American Home Shield has been pretty good about getting somebody out there pretty quickly. Refrigerators have so many computer parts. The refrigerator that went out took a little bit longer but once it got up and running, we were great. Beyer Appliance had to order a new piece and it came in within a couple of days. It was repaired in less than four or five days. He came out on a Thursday and he w... read more
All Clear Plumbing was the second company to come out for the water heater issue. They actually fixed the issue and we have no problems at all now. We have hot water. In fact, we’ve used that company before and that’s why I requested them again. I really appreciate the ability to do that. Being able to request someone who has already come out and kinda knows your property is really convenient. Every interaction I've had with American Home Shield has also been good so far and the cost for the service is reasonable.
We had an error code F71 on our washer and the tech from AJ Abella Appliance who came out was friendly, on time, and professional. The washer needed a new part so American Home Shield paid us for a replacement washer. I ordered one online and then I got the check a week or two later. It was fast. It’s nice to know we’re covered. Getting through to somebody sometimes takes a while, but that comes with the territory, if you’re living in a very populated area.
I’ve used Home Shield for my dishwasher, garbage disposal, washing machine, air conditioning, and heat during the five years I've had them. They pay attention to what’s covered and what’s not. Also, they pay attention to the technicians that you get because, sometimes, different home warranty companies use different companies. And that’s where you start running into issues - when those companies come out to fix your services. I like the companies Home Shield uses. They get back within the 24-hour period. I was having issues ... read more
My plumbing claim finally went all right but Drain Masters had to come out four times before they got me fixed. The tech seemed like a really nice person though. He had gloves and a mask on. I felt that he was being safe because my husband and I are both seniors and with health issues. So he was very careful about that. But every time he left here, he thought he had it fixed and yet every time I turned around, it was like I had water under my kitchen sink. It might not have bothered me as badly but with the situation in the ... read more
I've had AHS since October 2019 and they’re very fast and efficient. The warranty is easy to access and use. I had a leak under an upstairs bathroom so I submitted a claim with American Home Shield. The contractor who came out was extremely polite. He was on time. He called me when he was on his way. It was a great service.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,630 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.