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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
All of my food spoiled because we had to wait a week for a part
Business response:
Hi Linda, Thank you for sharing your feedback about your most recent AHS experience and the coverage provided. I would be glad to speak with you to address your issues.
The last AC call charged $100 and claimed they could not fix it. I had called another contractor and they came and fixed a broken wire.
I've had to chase them and a technician to actually fix my ductwork for over a week and counting. Called multiple times to speak with representatives who gave me conflicting information. Nothing is clear, not even in the contracts. I wish I could say I want to renew, but it's looking like SLIM chance at this point.
Business response:
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
The person was quick, but did not remove filter and clean
Business response:
Hi Richard, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Still waiting on parts. Vendor stated they will notify as soon as part comes in. Have not been able to use oven for three weeks.
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Slow response time it takes multiple visits for contractors to complete jobs
Business response:
Hi Kamili, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred.
No control over their selected contractors that are performing work.
Still waiting for my wash machine and refrigerator to be fixed, going on 3 weeks
Business response:
Hi Amanda, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues. Please provide your AHS contract number.
The vendor that was assigned to to the work at my home has not done it. I called it in on 7/16/22 and as of today the work has not even been started. I have been waiting since 7/19/22 for them to get a bulb for my microwave.
Business response:
Hi Richard, Thank you for your feedback regarding American Home Shield and your most recent service experience. I would be glad to speak with you to assist with the issues that have occurred.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,518 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.