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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been waiting since May 19th for my service request and nothing is done to date. I was give two appointments and no vender.
Business response:
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Easy to fine a claim, easy to schedule, Horton get the work done, bad follow from assigned companies and from insurance company
Business response:
Hi Jose, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your AHS contract number.
Express appliance is a terrible company. They consistently make mistakes and things that should take 3-5 days take months
Business response:
Hi Phyllis, Thank you for reaching out to us about your most recent AHS service experience. I would be glad to speak with you to assist with the issues that have occurred. Please provide your property address.
Long wait times for repairs, incomplete repairs, horrible communication. I'm 3.5 months into a claim on an item that still isn't fixed
Business response:
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Because of the contracts used are not professional when rendering services. They do only part of the repairs and then you are stuck finishing it.
Business response:
Hi Erma, I hate to hear about your most recent AHS experience and the issues that have occurred. I would be glad to speak with you to resolve the issues.
It has been 3 weeks and there is no spare part for my microwave oven. No solution in sight.
After 2 visits over a week, the technician found (possibly unintentionally broke) the evaporator coil on the working upstairs AC system. The AMS contractor wanted to us to pay $725 to replace the broken coil. I didn't understand why I would pay since its malfuntion was deemed by the contractor to be normal wear and tear. The AHS contract does not specify AHS's exceptions or limitation to the repair or replace in the contract. After calls three consecutive days to AHS representatives, We still don't have a schedule for repair... read more
Business response:
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
The ac company was a terrible experience
Business response:
Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.
Yearly price keeps going up; I was charged money for parts as well...
Business response:
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall customer experience.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,570 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.