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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,537 reviews
Nicole's profile image
6 months ago

User friendly website. I easily and quickly filed a claim. AHS kept me apprised of the status of my repair. 

Business response:

Dear Nicole, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Robert's profile image
6 months ago

By and large, the personnel are quite good. 

Business response:

Hi Robert, We appreciate your feedback and hope you continue to enjoy AHS! 

Janet's profile image
6 months ago

I like the ease of the automatic system. There is no need to wait for customer service. 

Business response:

Dear Janet, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Lee Roggenkamp's profile image
Lee Roggenkamp 
6 months ago

They haven't denied a claim yet! Good company! 

Business response:

Hi Lee, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Rena's profile image
6 months ago

Price increases every year sometimes twice ayear 

Business response:

Hi Rena, I understand your frustration and appreciate your feedback. Please feel free to contact us at bestco@ahs.com so we can talk more about your experience. Sincerely, Mariah 

William's profile image
6 months ago

Outstanding company to belong with. Always great when I call for service and quick response to response. 

Business response:

Hi William, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Judy's profile image
6 months ago

We've had AHS for over 25 years and have never received anything other than absolutely stellar service, both from AHS and from its contract providers. I recommend it to everyone. Over this long period of time, AHS has repaired or replaced everything from the HVAC to the kitchen sink garbage disposal to the garage door opener. We rest easy knowing that we're not going to be hit with a huge bill to replace a major appliance. AHS is the best! 

Business response:

Hi Judy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Blaine's profile image
6 months ago

Good company but it is getting very expensive 

Business response:

Hi Blaine, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Steven's profile image
6 months ago

works well for me when needing service. 

Business response:

Hi Steven. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,537 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.