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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,539 reviews
Normand Chabot's profile image
Normand Chabot 
6 months ago

Good piece of mind, and avoids having to search for a competent contractor to do the repairs. 

Business response:

Hi Normand, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Leonard's profile image
6 months ago

Excellent and fast service. Great customer experience, very professional, I would recement any of my friends and family. 

Business response:

Dear Leonard, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Tony's profile image
6 months ago

It’s really a no hassle process. It’s legit. If your appliance breaks some one will come fix it and it doesn’t cost anything except the $100.00 service fee. American home shield is an awesome program 

Business response:

Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

J Michael's profile image
J Michael 
6 months ago

AHS makes it easy to request service. The biggest challenge I have faced is that the service contractors they use can vary in responsiveness. However, AHS is always helpful in addressing service issues. 

Business response:

Hi J Michael, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Vicki's profile image
6 months ago

I have always received excellent customer service from both AHS and the service contractors that have repaired my service requests. i would highly recommend American Home Shield to anyone needing a plan from them!!! 

Business response:

Thanks Vicki. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Francisco G's profile image
Francisco G 
6 months ago

GREAT AND QUICK RESPONDE, EVERYTHING OVER ON EMAIL 

Business response:

Dear Francisco, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

jneilc007's profile image
jneilc007 
6 months ago

AHS has been our home warranty company since we bought our hose back in January of 2016 and have helped us immensely with three major events and we have been very pleased with them. You cannot go wrong with selecting this company to warranty your products and home. Save money and time. Their customer service is above reproach. 

Business response:

Hi, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Michelle Lewis's profile image
Michelle Lewis 
6 months ago

Whenever I have any issues and file a claim, I receive prompt service from a reputable professional. 

Business response:

Hi Michelle, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Stephanie's profile image
Stephanie 
6 months ago

My needs are met. The app works. I’m able to submit a claim from anywhere and at a time that’s convenient for me (without waiting on hold). Techs are fast and I haven’t had a complaint abt any of the workers who have visited the house 

Business response:

Hi Stephanie. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,539 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.