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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,704 reviews
Stephanie's profile image
Stephanie 
6 months ago

My needs are met. The app works. I’m able to submit a claim from anywhere and at a time that’s convenient for me (without waiting on hold). Techs are fast and I haven’t had a complaint abt any of the workers who have visited the house 

Business response:

Hi Stephanie. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Marie's profile image
6 months ago

Taking my service request was quick but had to wait longer for the appointment 

Business response:

Dear Marie, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

Stephanie's profile image
Stephanie 
6 months ago

That most of the time I am happy with AHS. 

Business response:

Dear Stephanie, We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

J M's profile image
6 months ago

Great service fixing my stove and washing machine 

Business response:

Hi JM, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Fren's profile image
6 months ago

It took two separate visits First one was denied Second one Sears fixed the problem Very thankful 

Business response:

Hi Fren, Thank you for your feedback! We hope you continue to enjoy American Home Shield and the coverage we provide! 

Mike's profile image
6 months ago

I like the fast service and customer service that they provide. 

Business response:

We appreciate your feedback and hope you continue to enjoy American Home Shield! Sincerely, Mariah 

lucy rauch's profile image
lucy rauch 
6 months ago

Most techs were polite and helpful and explained why the repair and/or replacement was needed. Working with customer service, while sometimes challenging due to language difficulties, was smooth and efficient. 

Business response:

Hi Lucy, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Hilaria McGowan's profile image
Hilaria McGowan 
6 months ago

I like everything about America Home Shield they help me immediately and they are very friendly and professional 

Business response:

Thanks Hilaria. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again. Sincerely, Mariah 

Anthony Wham's profile image
Anthony Wham 
6 months ago

Excellent customer service. Top shelf user experience. Functionality and ease of us of customer web page is bestin class. 

Business response:

Hi Anthony, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again. Sincerely, Mariah 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,704 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.