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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
still waiting to get air condition fixed. I would not wait 30 minutes on the phone the first time so I had to pay again to get another company out. Now they said the same thing no one has called me since May 14
Business response:
Hi Marci, I hate to hear about the poor customer service experience with AHS. I would be glad to speak with you to discuss a resolution.
they did replace my garbage disposal with same brand. they were only allowing for a cheap one
Too many monthly cost increases. The last service call experience was great.
They don’t follow the rules of their own contracts.
Business response:
Hi Adam, I would be glad to speak with you about the issues experienced.
Takes them so long to get to live person to discuss issues.
Business response:
Hi JoAnn I hate to hear about the difficulty experienced to have the repair completed. I would be glad to speak with you.
Unreliable contractor never performed work or showed up. I was charged for a service I did not receive.
Business response:
Hi Natasha, I hate to hear about your most recent AHS experience to have the repairs completed. I would be glad to speak with you to get the issues resolved.
Every year my plan cost increases. It can also take several days for someone to come out and fix the issue.
My water heater has not been working for 2.5 months and I have been getting the run around.
Business response:
Hi Shawnese, We would like to thank you for bringing this to our attention. I would be glad to speak with you to discuss your experience to have the the water heater repaired.
pricing,,deductible is a bit high. Some of their contractors are unreliable in regards to their own customer service
Business response:
Hi Susan, Thank you for your feedback!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 142,516 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.