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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1142,516 reviews
marci kimbrell's profile image
marci kimbrell 
4 years ago

still waiting to get air condition fixed. I would not wait 30 minutes on the phone the first time so I had to pay again to get another company out. Now they said the same thing no one has called me since May 14 

Business response:

Hi Marci, I hate to hear about the poor customer service experience with AHS. I would be glad to speak with you to discuss a resolution. 

robert's profile image
robert 
4 years ago

they did replace my garbage disposal with same brand. they were only allowing for a cheap one 

Sandra tarr's profile image
Sandra tarr 
4 years ago

Too many monthly cost increases. The last service call experience was great. 

Adam Richardville's profile image
Adam Richardville 
4 years ago

They don’t follow the rules of their own contracts. 

Business response:

Hi Adam, I would be glad to speak with you about the issues experienced. 

JoAnn Fry's profile image
JoAnn Fry 
4 years ago

Takes them so long to get to live person to discuss issues. 

Business response:

Hi JoAnn I hate to hear about the difficulty experienced to have the repair completed. I would be glad to speak with you. 

Natasha Miller's profile image
Natasha Miller 
4 years ago

Unreliable contractor never performed work or showed up. I was charged for a service I did not receive. 

Business response:

Hi Natasha, I hate to hear about your most recent AHS experience to have the repairs completed. I would be glad to speak with you to get the issues resolved. 

Jennifer Rust's profile image
Jennifer Rust 
4 years ago

Every year my plan cost increases. It can also take several days for someone to come out and fix the issue. 

Shawnese M Davis's profile image
Shawnese M Davis 
4 years ago

My water heater has not been working for 2.5 months and I have been getting the run around. 

Business response:

Hi Shawnese, We would like to thank you for bringing this to our attention. I would be glad to speak with you to discuss your experience to have the the water heater repaired. 

Susan Savage's profile image
Susan Savage 
4 years ago

pricing,,deductible is a bit high. Some of their contractors are unreliable in regards to their own customer service 

Business response:

Hi Susan, Thank you for your feedback! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 142,516 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.