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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,115 reviews
michael anthony decicco's profile image
michael anthony decicco 
2 years ago

Got what I needed done. Did so in a timely fashion and once the correct vendor was contacted it was smooth sailing. 

Business response:

Hi Michael. Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

ZINETTA R. BAKER's profile image
ZINETTA R. BAKER 
2 years ago

Timeliness of service is a GREAT asset of this home warranty plan. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Amy Fowkes's profile image
Amy Fowkes 
2 years ago

Garage doors are listed on my service contract as included for repair. However, AHS indicated that the part that broke on my door (the spring) was not included. It cost me over $700. Plumbing is also included, however, they would not pay for caulking my leaky tub which cost me over $200 I was without a washer for nearly 2 weeks because after the company AHS chose to repair my washer initially told me they were waiting for a repair part, they would not respond to my calls nor did they answer AHS' emails. After more than a wee... read more

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. Thanks for your patience during this process. 

Shelby Lopaze's profile image
Shelby Lopaze 
2 years ago

I really appreciate how American Home Shield services me as a customer. 

Business response:

Thanks for sharing your positive feedback. 

Blanche Yates's profile image
Blanche Yates 
2 years ago

The service is excellent, however we usually have to wait several days before the service providers can get the work done. 

Business response:

Hi Blanche, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Cindy Root's profile image
Cindy Root 
2 years ago

Helpful courteous friendly a job well done 

Business response:

Hi Cindy, We thank you for your feedback and hope you continue to enjoy American Home Shield! 

Ray Kwong's profile image
Ray Kwong 
2 years ago

easy to navigate online service support. Service cojpany got back within 1 day to schedule technician. 

Business response:

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Joellen Leavelle's profile image
Joellen Leavelle 
2 years ago

My situation was dealt with in a professional and timely fashion 

Business response:

We're glad to hear your experience went well. 

Lorraine's profile image
Lorraine 
2 years ago

Service call requests are prompt and fast. 

Business response:

Hi Lorraine, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,115 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.