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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1143,043 reviews
KARIN's profile image
KARIN 
3 years ago

Both service calls (AC and Garbage Disposal) have been great. Friendly, knowledgeable, and professional techs. 

Business response:

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner. 

David's profile image
David 
3 years ago

rating dropped from a higher score due to issues with current repairs on a parts hold. 

Business response:

Thanks for sharing your experience. We are working diligently to improve the overall customer experience. 

Vivek Kapur's profile image
Vivek Kapur 
3 years ago

Professionalism and time frame of contractors 

Business response:

Thanks for sharing your positive feedback. 

W Lewis Chatham's profile image
W Lewis Chatham 
3 years ago

Response to issues has been prompt. Technicians from companies assigned have been very professional. 

Business response:

Hi W Lewis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

terri arbogast's profile image
terri arbogast 
3 years ago

Speedy, keep sending contractors until we find one that can make repairs 

Business response:

HI Terri, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Gregory Venus's profile image
Gregory Venus 
3 years ago

For my home, this has been a great service. at 14 years, now is the time where the home amenities start to show some age and act up. We have had tremendous service and response for every occasion we've needed AHS. Just 3-4 service calls a year pay for the premiums, and the piece of mind in having same or next day service on any needed repair... worth it and more! 

Business response:

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Wendy Partin's profile image
Wendy Partin 
3 years ago

I've used the services twice so far and have been pleased with the outcome each time. It's more of peace of mind. 

Business response:

Hi Wendy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Jiten Sibal's profile image
Jiten Sibal 
3 years ago

5 star company very happy good response always on time and excellent customer service 

Business response:

Thanks for letting us know everything is working out for you! 

Amanda Toffoli-Esteban's profile image
Amanda Toffoli-Esteban 
3 years ago

Very quick to assign a service person for my issue. Easy online process. 

Business response:

Hi Amanda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 143,043 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.