This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Hi Dr. Ken King, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah
The company that AHS was highly skilled and professional. The customer service and email communicatjin was the best.
Business response:
Your feedback is greatly appreciated.
Overall good experiences. Have had a couple of instances where I had to follow up several times on things.
Business response:
We're glad to hear your experience went well.
I was very impressed with the way things have been handled. There was no push back when I had to have my furnace/ac and refrigerator replaced during my time with AHS. However, I left because the costs were ever increasing and I wanted to reduce my policy costs.
Business response:
Hi Rebecca, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
They are responsive and follow through as promised.
Business response:
Thanks for letting us know everything is working out for you!
Very helpful, call back same day quick response
Business response:
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.
I appreciate the options for service on the website, as well as the seasonal guide. However, as a new homeowner, I'm oftentimes confused; I'd like to have more FAQs/guidelines on the website. As well, for certain services (e.g. HVAC) I'd like to see a way to recommend that a locally-recommended service provider could be nominated for participation/coverage through AHS.
Business response:
Thanks for sharing your experience. We are working diligently to improve the overall customer experience.
Very satisfied with technician, very friendly & efficient.
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
I liked tat I could get prompt attention online
Business response:
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,692 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.